Lance Hayes
Hopkins
Summary
High-performing Chef offering 9 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.
Auto Glass Technician with successful background repairing and replacing glass in private and commercial vehicles. Good track record producing high-quality work under strict deadlines. Adept at following orders and solving problems with minimal assistance.
Overview
13
13
years of professional experience
Work History
Lead Master Technician
Safelite Auto Glass
05.2019 - Current
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
- Accepted and processed payments for services.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- I initiated the CICO process during morning to begin the day.
- Established and upheld predetermined par levels for all required supplies.
- Performed camera recalibrations to ensure the customer's ADAS (Advanced Driver Assistance Systems) were functioning correctly following the windshield replacement.
- ADAS Certified
- Diligently followed and adhered to OSHA standards.
- Consistently maintained the required KPIs for a master technician on a monthly basis.
- 2021 Safelite Spirit Award winner and company-wide BEPA "Belron Exceptional People Award" recipient.
Head chef and kitchen manager
Alodias
01.2011 - 05.2019
- Prepares, cooks, and presents a wide variety of foods efficiently and according to industry standards
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Accumulate truck orders for all products
- Scheduling, hiring, and training of new or current employees
- Unloading trucks and properly rotating and storing all food products
- Counting inventory weekly
- Fully involved in the opening of our second location.
Education
Irmo High School
06.2011
Skills
- Strong communication and leadership skills
- Ability to work under pressure
- High standards of cleanliness and hygiene
- Very reliable and strong work ethic
- Ability to work in a high volume and fast paced environment
- Organized
- Computer skills necessary for scheduling, initiating, or processing billing claims
References
Available upon request
Timeline
Lead Master Technician
Safelite Auto Glass
05.2019 - Current
Head chef and kitchen manager
Alodias
01.2011 - 05.2019
Irmo High School
Similar Profiles
Michael BarrMichael Barr
Area Store Manager at Safelite Auto GlassArea Store Manager at Safelite Auto Glass
Jeremiah GibsonJeremiah Gibson
Fullfillment Center Lead at Safelite Auto GlassFullfillment Center Lead at Safelite Auto Glass
Alexandrea AllenAlexandrea Allen
Customer Advocate at Safelite Auto GlassCustomer Advocate at Safelite Auto Glass