LaTanya Wilkins
Hopkins
Summary
Professional with exceptional client communication skills and organizational abilities. Demonstrated success in assessing customer needs and maintaining effective communication throughout processes. Skilled in facilitating interactions that boost customer satisfaction and contribute to overall success.
Overview
2026
2026
years of professional experience
Work History
Realtor
United Real Estate Lexington
Lexington
09.2024 - Current
- Assisted clients in finding suitable properties based on their needs.
- Facilitated communication between buyers and sellers throughout transactions.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Provided guidance and support throughout the entire purchasing process from initial search through closing.
- Maintained accurate records of client interactions and transactions.
- Promoted active listings through social media marketing, open houses and newsletters.
Design Sales Consultant
Sears Contract Sales
Columbia
06.2016 - 11.2019
- Maintain the design center.
- Communicate via phone, email, and in person with clients of builder accounts.
- Arrange appointments, greet, and assist customers in the selection of appliances for their new home.
- Generated daily reports on sales activities for management review.
- Maintained accurate records of all sales activities in the CRM system.
- Collect payment, place orders via computer, and arrange delivery of products.
- First point of contact for client concerns and issues with delivery, product replacement, and parts.
- Maintain the privacy of sensitive information.
- Collaborated weekly with the district manager and account managers to optimize sales strategies.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Designer
Decorative Touches
Hopkins
- Worked with clients via email, phone, and in person to complete design preferences, delivery, and installation.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Coordinated the team involved in constructing finished products.
- Maintained an office setting, scheduled appointments, and marketed for future business.
- Collaborated with other designers on contract jobs
Education
Some College (No Degree) - Office Administrative Assistant
Midlands Technical College
West Columbia, SCSome College (No Degree) - Interior Design
The Art Institutes
OnlineSkills
- Client relationship management
- Social media marketing
- Contract preparation
- Sales reporting
- Customer needs assessment
- Client communication
- Detail-oriented organization
- Microsoft outlook
- Microsoft Office Suite
- Computer proficiency
- Punctuality and reliability
- Problem-solving
- Active listening
Timeline
Realtor
United Real Estate Lexington
09.2024 - Current
Design Sales Consultant
Sears Contract Sales
06.2016 - 11.2019
Designer
Decorative Touches
Some College (No Degree) - Office Administrative Assistant
Midlands Technical College
Some College (No Degree) - Interior Design
The Art Institutes