Dynamic professional with a proven track record in client relations. Excelled in building key relationships and expanding client bases, leveraging skills in strategy development and customer assistance. Adept at working under pressure, with a background in technical support and customers care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Agent
Charter Communications, Time Warner Cable
11.2023 - 01.2025
Developed strong relationships with clients through excellent customer service and regular followups.
Assisted call-in customers with questions and orders.
Explained features and advantages of Type products or services to promote sales.
Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Build relationships with existing customers and maintain positive relationships with prospective customers.
• Sales presentations, Conduct sales presentations and pitch products or services to potential customers.
Monitor competition by gathering information on pricing/products/trends in the market.
Meet targets, Achieve sales targets and ensure that sales targets are consistently met.
Resolve issues with customers.
Administrative Assistant
Interim HealthCare
05.2023 - 10.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Ability to work independently and fast pace environment.
Customer Service Representative at Charter Communications, Time Warner CableCustomer Service Representative at Charter Communications, Time Warner Cable