Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaTori Turner

Greenville,WI

Summary

Experienced Loan agent adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Ready to help a company achieve it's goals,

Overview

12
12
years of professional experience
1
1
Certification

Work History

Loan Agent

World Finance
04.2022 - Current

Assisting customers with completing their loan applications

  • I als assist in underwriting to provide a decision regarding the loan as well.

Account Manager

Global Lending Services
06.2021 - 12.2021
  • Operated inbound & outbound calls to assist customers with their accounts for car loans, whether accounts were delinquent or near repossession status.

Health Advocate

Concentrix
01.2020 - 02.2021
  • Advocating for members in regards to their insurance coverage and navigating their policies
  • Customers could also received help regarding their billing & claims.

Customer Service Representative

Gannett
05.2016 - 02.2018
  • Assisted customers with complaints regarding Their news paper routes & accounts
  • Customers also received assistance with their electronic accounts in regards to troubleshooting & reboots.

Embroidery Machine Operator

MarleyLilly
07.2015 - 12.2015
  • Embroidered materials per customer's request for distribution.

Product Assembler /quality Inspector

SwetishMatch
01.2015 - 05.2015
  • Packed, inspected and worked on a conveyor belt to distribute cigars.

Inspector/Packer

GlobeMotors
02.2012 - 12.2014
  • Inspected metal parts to go in motors for different items.

Education

High School Diploma -

Greenville High School
Greenville, SC
06.2008

Skills

  • Remote Call Center
  • Customer Support
  • Microsoft Word
  • Live chat
  • Account Management
  • Technical Support
  • Documentation review
  • Typing
  • Windows
  • Accounts receivable
  • Accounts payable
  • Loan structuring

Certification

Driver's License

Timeline

Loan Agent

World Finance
04.2022 - Current

Account Manager

Global Lending Services
06.2021 - 12.2021

Health Advocate

Concentrix
01.2020 - 02.2021

Customer Service Representative

Gannett
05.2016 - 02.2018

Embroidery Machine Operator

MarleyLilly
07.2015 - 12.2015

Product Assembler /quality Inspector

SwetishMatch
01.2015 - 05.2015

Inspector/Packer

GlobeMotors
02.2012 - 12.2014

High School Diploma -

Greenville High School
LaTori Turner