Latrell Durant
Sumter
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
Work History
Cashier
Dalzell Grocery
Dalzell
09.2022 - 06.2025
- Maintained work area and kept cash drawer organized.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers and answered any questions they had about the store's products and services.
Customer Service Representative
Sykes
Sumter
12.2016 - 08.2019
- Assisted customers with product inquiries and service-related questions.
- Resolved customer complaints efficiently and professionally.
- Assist customers with information regarding their everyday banking needs.
Cashier
Gates Petroleum
Sumter
06.2014 - 12.2016
- Managed cash register operations and balanced cash drawer daily.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area and store displays.
- Handled returns and exchanges according to company policies and procedures.
- Trained new cashiers on register functions and customer service standards.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Crestwood High School
Sumter, SCSkills
- Cash register operation
- Customer service
- Cash handling
- Sales promotion
- Employee training
- Attention to detail
- Problem solving
- Proficient in [software]
- Customer assistance
- Sales transactions
- Refund handling
- Data entry
- ID verification
Timeline
Cashier
Dalzell Grocery
09.2022 - 06.2025
Customer Service Representative
Sykes
12.2016 - 08.2019
Cashier
Gates Petroleum
06.2014 - 12.2016
Crestwood High School