Latroya McCray
Ryder
NORTH CHARLESTON
1
Language
10
years of professional experience
Customer-oriented Licensed Esthetician specializing in facials, waxing, body scrubs, hot stone therapy, and reflexology. Delivered exceptional service through strong analytical and organizational skills while managing scale house operations and overseeing inventory management and data entry. Focused on fostering teamwork and adaptability in dynamic environments to enhance customer satisfaction and operational efficiency.
Work History
Scale House Operator
11 Months- Operated scale systems to record inbound and outbound truck weights accurately.
- Verified load paperwork, tickets, and manifests for compliance and data accuracy.
- Coordinated driver flow to reduce bottlenecks at scale house and loading areas.
- Inspected vehicle documentation and material descriptions before approving transactions.
Shipping
6 Years 11 Months- Ship packages, following carrier specifications.
- Prepared and assembled materials for production processes.
- Advised and trained technicians to enhance operational knowledge.
- Prepare and assemble materials.
- Maintained accurate production logs to track output and processes.
- Cleaned production equipment and work areas to maintain a safe environment.
- Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance.
- Shipped packages according to specified carrier guidelines to ensure safe delivery.
- Prepare production documents, such as standard operating procedures, manufacturing batch records, inventory reports, or productivity reports.
- Built packaging for finished products to ensure protection during transport.
- Packaged finished products for distribution and sale to customers.
Customer Service Representative
2 Years 4 Months- Address customer requests by utilizing alphabetical and geographical directories to provide accurate information.
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
- Determine and communicate charges for long-distance services to ensure transparency for customers.
- Advocate for company products, services, and savings plans, enhancing customer awareness and engagement.
- Observe signal lights on switchboards, and dial or press buttons to make connections.
- Updated customer directory information to ensure accuracy and accessibility.
Education
Diploma Certification - Esthetics
High School Diploma
Dental Assistant - Dental
Skills
Customer Service
Service orientation
Time management
Critical Thinking
Workstation organization
Microsoft office
Relationship building
Cross-training capabilities
Tidiness
Active Listening
Weighing accuracy
Data entry
Equipment maintenance
Document verification
Quality control
Process optimization
Safety compliance
Workflow efficiency
Languages
English
Timeline
Scale House Operator
Big Red
11.2025 - CurrentRead More
Shipping
Ryder
11.2019 - CurrentRead More
Customer Service Representative
IQor
04.2016 - 08.2018Read More
James Madison
High School Diploma
Read More
Kenneth Shuler
Diploma Certification from Esthetics
Read More
Accelrated Academy
Dental Assistant from Dental
Read More