Laurel Bartlett
Charleston
Summary
Motivated and detail-oriented professional with extensive experience in communication, problem-solving, and remote work environments. Proficient in administrative support, data management, and cross-functional collaboration. Seeking to transition into a Human Resources role where organizational skills and attention to detail can support effective operations and employee satisfaction.
Overview
5
5
years of professional experience
Work History
Associate Account Executive
Yelp
01.2025 - Current
- Built and maintained relationships with business owners to understand their needs and recommend tailored solutions
- Managed and updated client information using Salesforce, ensuring accuracy and efficiency in CRM systems
- Scheduled and organized outreach activities using Google Calendar to streamline communication with business owners
- Navigated platforms like Workday and Okta to manage internal processes and maintain secure access to systems
- Conducted outreach and follow-up communications with business owners to promote products and services effectively
- Collaborated with team members to meet sales objectives while delivering exceptional client service
- Maintained accurate client information and ensured confidentiality in managing sensitive business data
Sales Associate & Customer Service Representative
WanaRyd Motorcycle
02.2020 - 12.2024
- Delivered outstanding support by managing customer inquiries and resolving concerns promptly
- Maintained accurate records of sales and inventory to streamline operations and ensure efficiency
- Enhanced organizational efficiency by independently managing tasks in a remote setting, including scheduling, inventory tracking, and communication
- Developed strong interpersonal skills by assisting customers, handling conflict resolution, and fostering positive relationships
- Handled customer and inventory data with a high level of accuracy and confidentiality
Education
Associate of Arts (A.A.) -
Trident Technical College
SC08.2024
Skills
- Employee Communication & Support
- Administrative Support & Organization
- Data Entry & Management
- Conflict Resolution & Problem-Solving
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with Remote Communication Platforms (Zoom, Teams, Slack)
- Proficiency in Salesforce, Workday, Okta, and Google Calendar
- Time Management & Multitasking
- Attention to Detail
- Confidentiality & Professionalism
Timeline
Associate Account Executive
Yelp
01.2025 - Current
Sales Associate & Customer Service Representative
WanaRyd Motorcycle
02.2020 - 12.2024
Associate of Arts (A.A.) -
Trident Technical College
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