Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lauren Adams

Myrtle Beach

Summary

Experienced leader with a strong background in strategic planning, operational management, and team development. Skilled in problem-solving, stakeholder engagement, and driving organizational growth. Adept at using motivational techniques and personalized coaching to enhance team performance and efficiency. Proven track record of improving outcomes through effective leadership, interpersonal communication, and performance-driven strategies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate Executive Director

01.2025 - Current
  • Analyzed monthly financial reports and developed action plans to achieve net operating income targets and boost occupancy rates.
  • Collaborated with community teams to optimize staffing efficiencies and promoted cross-training initiatives to enhance workforce flexibility.
  • Managed daily operations ensuring residents’ emotional, physical, and psychological needs were consistently met with compassion and professionalism.
  • Supervised staff performance and operations to maintain high-quality resident care in full compliance with state regulations and company policies.
  • Proficient in South Carolina and Florida state regulations governing senior living communities, ensuring ongoing compliance and readiness for inspections.
  • Coordinated and fostered positive working relationships with third-party vendors and community partners to support operational goals and resident satisfaction.

Activity Director

Vienna Manor
12.2022 - 05.2024
  • Planned, coordinated, and executed engaging social events, games, and special celebrations for senior residents, enhancing quality of life and community engagement.
  • Oversaw the activity department’s daily operations, ensuring programs met residents’ physical, mental, and psychosocial needs.
  • Created and maintained monthly activity calendars, considering event diversity, resident interests, facility space, and staffing resources.
  • Managed and led the senior exercise club, promoting mobility, independence, and socialization through safe, guided activities.
  • Developed customized activity plans for residents with varying cognitive and physical abilities, including memory care support.
  • Enforced safety and hygiene protocols in all activities and communal settings, aligning with health guidelines and facility policies.
  • Documented participation restrictions and adjusted programs accordingly to ensure inclusion, accessibility, and compliance.

Independent Living Manager

09.2021 - 11.2022
  • Managed daily operations across a four-building independent living community consisting of 76 apartments, overseeing wellness services, staffing, and resident experience.
  • Managed department budgets, monitored expenses, and ensured financial health and sustainability of wellness operations.
  • Maintained a 95% customer retention rate over an 18-month period by delivering consistent, high-quality service and building strong resident relationships.
  • Directed HR responsibilities including interviewing, hiring, onboarding, training, coaching, scheduling, and performance evaluations for multidisciplinary staff.
  • Partnered with Sales and Executive leadership to convert leads into move-ins, supporting strategic growth and resident onboarding processes.

Get Active Coach

Watercrest Senior Living
02.2021 - 09.2021
  • Curated and led a weekly fitness program tailored to the diverse needs of residents across memory care, assisted living, and independent living levels.
  • Developed one-on-one individualized exercise plans based on each resident’s functional level, mobility, and personal health goals.
  • Collaborated with physical therapists to create safe, adaptive routines for residents managing chronic conditions or recovering from injury, resulting in improved mobility and reduced discomfort.
  • Educated staff and residents on proper exercise techniques and wellness practices, increasing overall participation and fostering a culture of active living within the community.

Membership Sales

HealthFit
12.2018 - 09.2019
  • Monitored volume of outbound phone calls, conducted face-to-face facility tours, and reported on sales results to management.
  • Provided oversight of monthly membership goals and retention efforts, ensuring consistent growth and member satisfaction.
  • Made 50+ outbound calls daily to prospective and existing members, actively prospecting and generating new business leads.
  • Delivered a high level of customer service to both members and prospects, addressing inquiries and concerns professionally to foster loyalty.
  • Represented the facility at external events aimed at driving foot traffic and increasing membership enrollment.

Education

Bachelor of Science - Public Health

Univeristy of South Florifa
Tampa
05-2024

Skills

  • Organizational leadership
  • Leadership development
  • Operations management
  • Operational planning
  • Compliance and regulations
  • Quality control
  • Budgeting and financial management
  • Budget development
  • Business administration
  • Sales management
  • Effective communication
  • Personable and friendly

Certification

  • CPT - Certified Personal Trainer
  • CNC- Certified Nutrition Coach
  • CMT - Certified Medication Technician

Timeline

Associate Executive Director

01.2025 - Current

Activity Director

Vienna Manor
12.2022 - 05.2024

Independent Living Manager

09.2021 - 11.2022

Get Active Coach

Watercrest Senior Living
02.2021 - 09.2021

Membership Sales

HealthFit
12.2018 - 09.2019

Bachelor of Science - Public Health

Univeristy of South Florifa

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Lauren Adams