Lauren Dellinger
Camden
Summary
Results-driven professional with a strong background in customer service management. Proven skills in issue resolution and operational efficiency, committed to enhancing team performance and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Tractor Supply
Gaffney, SC
08.2017 - 08.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Home Health Aide
Home Instead
Spartanburg, SC
12.2020 - 05.2021
- Administered medications according to care plans, maintaining accuracy and compliance with healthcare standards.
- Monitored client health and reported changes to medical staff, facilitating timely interventions and support.
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Education
Health Sciences
North Greenville University
Tigerville, SCSkills
- Customer service management
- Store operations
- Customer experience
- Team building and leadership
- Inventory management
- Work Planning and Prioritization
- Work prioritization
- Cash auditing
- Customer service and engagement
Timeline
Home Health Aide
Home Instead
12.2020 - 05.2021
Assistant Store Manager
Tractor Supply
08.2017 - 08.2025
Health Sciences
North Greenville University