Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Dillard

North Augusta

Summary

Meeting core needs of leadership teams by supporting group dynamics and communication. Working with leaders to clarify and convey vision and mission statements, provide administration and logistics, and model and encourage genuineness to maximize productivity and relationship on all teams.

Overview

34
34
years of professional experience

Work History

Marketing and Recruiting Specialist /Receptionist

First Command Financial Services
08.2021 - Current
  • Daily liaise for 8 financial advisors and 15-20 clients
  • Support weekly programs for 20-30 potential clients by coordinating all administration and logistics
  • Developed strategies to identify qualified candidates and build network of 1,500-2000 Soldiers from Fort Gordon
  • Leveraged social media platforms and online job boards to advertise open positions and engage with candidates
  • Followed up with over 150 applicants sourced via industry-specific pipelines, events and job fairs
  • Maintained weekly filing system of 150 documents
  • Created Boolean searches to develop applicant portfolios
  • Greeted and liaised for 50-70 customers weekly
  • Supported 8 advisors' appointments, communications, and records
  • Directed 15-20 incoming call-inquiries weekly
  • Initiated daily calls, emails, or postal mail with 15-20 clients
  • Sorted, received and distributed mail for 8 advisors daily
  • Scheduled and confirmed meetings for senior team

Website Creation and Management

Self
2013 - Current
  • Created and manage international website and Facebook page (www.thehubpwoc.net) resourcing more than 125 military installations for Christian women's ministries of the U.S. Army, Navy, Air Force, and Marines
  • Engineer, solicit, and edit thousands of graphics and videos
  • Write and solicit devotional articles, relational programs, flyers, and supporting documents on Christian leadership, tutorials, and rosters of membership/location for military women's ministries

Volunteer

Protestant Women Of The Chapel
2018 - 2021

Leadership Training Coordinator (2018-2019)

  • Planned, coordinated, and provided leadership training

Programs Chair (2019-2020)

  • Planned and executed programs for spiritual growth

Communications Coordinator (2020-2021)

  • Maintained social media platform and resources with appropriate contributors to social media platforms
  • Disseminated all information via email and phone

Bible Study Facilitator (2018-2021)

  • Facilitated/taught local Bible studies
  • Train women in biblical interpretation and application

Volunteer

Army Chaplains
1995 - 2019

Vacation Bible School Director - recruited volunteers, directed programs, and organized activities for outreach to community

-Fort Drum, NY

-Illesheim, Germany

-Fort Campbell, KY

-Fort Benning. GA

-Fort Story, VA

-Daegu, Korea

-Wiesbaden, Germany

Volunteer

Protestant Women Of The Chapel
2015 - 2017
  • Leadership Training Coordinator (2015-2016)
  • Bible Study Facilitator (2015-2017)
  • Co-President (2016-2017)
  • Programs Chair (2016-2017)

Volunteer

PWOC
2012 - 2015
  • Publicity (2012-2013)
  • President (2013-2014)
  • Bible Study Facilitator (2013-2014)

Volunteer

PWOC
2009 - 2011
  • President (2009-2011)
  • Asia Region Administrative Coordinator (2009-2011)

Volunteer

Family Morale, Welfare, And Recreation
1998 - 2009

Army Family Team Building Master Trainer

  • Taught over 270 spouses to understand military missions, language, commitment required, and life-style challenges

Chef Garde Manger (Co-Op With Greenville Tech)

Hyatt Hotel
01.1994 - 01.1996
  • Obtained fresh, local ingredients to improve dish flavors and limit grocery costs
  • Created recipes and prepared advanced dishes
  • Handled and stored food to eliminate illness and prevent cross-contamination
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity

Shift Manager

Taco Bell
06.1990 - 10.1993
  • Managed schedules, trained and mentored new employees to maximize team performance
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Checked and monitored inventory levels to reorder items.
  • Cross-trained crew members on different duties to increase coverage.
  • Monitored employee food handling, safety and uniform requirements.

Catering Supervisor

Winthrop University
1987 - 1990

Catering Supervisor

  • Setup / Server management / Cleanup

Education

Music Education

Winthrop University
Rock Hill, SC

Associate of Arts - Hospitality Administration And Management

Greenville Technical College
Greenville, SC
12.1994

Skills

  • Customer relations by telecommunications, video-conferencing, and scheduling
  • Operations support by marketing, recruiting, budgeting, and video editing
  • Social media marketing by Facebook, Twitter, and Instagram
  • Also proficient in Microsoft Word, PPT, Excel, Teams, Zoom, Cyberlink, Adobe Illustrator and Photoshop, and Wordpress

Timeline

Marketing and Recruiting Specialist /Receptionist

First Command Financial Services
08.2021 - Current

Chef Garde Manger (Co-Op With Greenville Tech)

Hyatt Hotel
01.1994 - 01.1996

Shift Manager

Taco Bell
06.1990 - 10.1993

Website Creation and Management

Self
2013 - Current

Volunteer

Protestant Women Of The Chapel
2018 - 2021

Volunteer

Army Chaplains
1995 - 2019

Volunteer

Protestant Women Of The Chapel
2015 - 2017

Volunteer

PWOC
2012 - 2015

Volunteer

PWOC
2009 - 2011

Volunteer

Family Morale, Welfare, And Recreation
1998 - 2009

Catering Supervisor

Winthrop University
1987 - 1990

Music Education

Winthrop University

Associate of Arts - Hospitality Administration And Management

Greenville Technical College
Lauren Dillard