Lauren Izzo
Columbia
Summary
Hardworking college student with a passion for business, seeking an opportunity to grow and contribute. Demonstrates dedication and a track record of meeting deadlines through an efficient approach. Excited to apply experience and skills to make a meaningful impact in a dynamic work environment.
Overview
2024
2024
years of professional experience
Work History
Service Writer
Bluff Road auto sales
- Developed customer service skills while providing superior customer service to clients at a local auto repair shop
- Possessed a deep understanding of automotive parts and services to provide fast and accurate customer service
- Maintained a professional attitude and demeanor while dealing with difficult and demanding customers
- Utilized organizational skills to ensure customer orders were accurately handled
- Formulated customer invoices and estimates in a timely and efficient manner
- Ensured customer satisfaction by proficing an in-depth explanation of services provided
- Collaborated with service technicians to ensure requests were fulfilled
- Work with accounting to enter and find missing invoices and enter labor hours to tickets
- Contacted 3rd parties for sublet work and scheduled efficient times
Automotive Technician
ProAuto
07.2021 - 06.2022
- Possessed extensive knowledge in diagnosing and repairing automotive systems and components
- Adept at performing all maintenance work including oil changes, brake repairs, and tune-ups
- Experienced in performing preventive maintenance procedures such as checking and replacing fluids, filters, and spark plugs
- Demonstrated ability to troubleshoot and repair complex engine and emission systems
- Skilled in interpreting diagnostic results and developing cost effective repair solutions
- Met or exceeded productivity targets for all automotive repair and maintenance activities
Automotive Technician
Minnies auto repair
07.2022 - 07.2023
- Perform basic care and maintenance, including changing oil, checking fluids, rotating tires
- Repair or replace worn parts, such as brake pads, wheel bearings, and sensors
- Proficient in interpreting technical and service manuals, schematics, and wiring diagrams
- Expert in using sophisticated diagnostic equipment and tools to identify mechanical, electrical and computer system problems
Cashier
Publix
11.2020 - 04.2021
- Provides premier customer service, including greeting customers and answering their questions
- Weighs and scans products
- Accepts payment and provide change when appropriate
- Handles cash and other forms of tender accurately
- Bags products when necessary
- Maintains a neat and clean register area
- Assists in other duties as assigned
Education
Associates in Arts - Business
Midlands Technical College
Columbia, SC06.2026
High School Diploma -
Spring Hill High School
Chapin, SC06-2021
Skills
- Excellent communication skills
- Attention to detail and accuracy
- Problem-solver and troubleshooter
- Experience and training in Microsoft Office
- Fast learner
- Schedule coordination
- Cost estimates
- Record preparation
- Customer service
- Sales transactions
- Strong organization
- Automotive industry experience
- Appointment scheduling
- Communicating with clients
- Data management
Timeline
Automotive Technician
Minnies auto repair
07.2022 - 07.2023
Automotive Technician
ProAuto
07.2021 - 06.2022
Cashier
Publix
11.2020 - 04.2021
Service Writer
Bluff Road auto sales
Associates in Arts - Business
Midlands Technical College
High School Diploma -
Spring Hill High School
Similar Profiles
Eric RamboEric Rambo
Salesperson at Bluff Road Auto SalesSalesperson at Bluff Road Auto Sales
Houssam AoudeHoussam Aoude
Car Sales Manager at Road Runner Auto SalesCar Sales Manager at Road Runner Auto Sales
Katie WhitlockKatie Whitlock
Registration Clerk at Center Road Auto SalesRegistration Clerk at Center Road Auto Sales