Lauren Lollar
Cayce
Summary
.
Clinical mental health professional skilled in therapeutic techniques, trauma focused therapy, Grief therapy, crisis intervention, and patient assessment. Passionate in fostering collaborative environments and achieving client-focused outcomes. Adept at adapting to evolving needs and ensuring reliability in all team interactions. Strong interpersonal skills, cultural sensitivity, and empathetic nature, complemented by keen analytical abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Mental Health Counselor
Thriveworks
11.2023 - Current
- Developed strong rapport with clients through empathetic listening and genuine concern for their wellbeing.
- Improved client outcomes by providing comprehensive mental health assessments and individualized treatment plans.
- Continually expanded knowledge of therapeutic interventions by attending professional development workshops, conferences, and trainings.
- Documented clinical progress notes accurately and timely, maintaining compliance with regulatory standards.
- Evaluated client progress regularly through the use of standardized assessment tools.
- Utilized culturally sensitive counseling techniques when working with multicultural populations to promote understanding and respect for cultural differences among clients.
- Managed crisis situations with professionalism and empathy, ensuring client safety during severe episodes of distress.
- Maintained strict confidentiality of client information in accordance with HIPAA regulations and professional code of ethics.
Manager
The Melting Pot Restaurants Inc.
10.2017 - Current
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Maintained adequate staffing to meet objectives of programs and services within budget.
- Trained employees on additional job positions to maintain coverage of roles.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Minimized staff turnover through appropriate selection, orientation and training.
- Conducted quality, timely performance feedback and performance appraisals.
- Collaborated with staff to maximize customer satisfaction and streamline procedures.
Clinical Mental Health Counselor
Lexington County Community Mental Health
09.2020 - 10.2023
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Diagnosed and formulated treatment goals for patients utilizing current DSM.
- Documented service plans, treatment reports and progress notes.
- Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
- Collaborated closely with treatment team to appropriately coordinate client care services.
Substance Abuse Counselor
University Of South Carolina Columbia
08.2019 - 05.2020
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Organized treatment projects that focused on problem solving skills and creative thinking.
- Maintained thorough clinical treatment notes.
- Conducted individual and group therapy sessions for outpatient clients.
- Supported and counseled clients with drug and alcohol addiction.
- Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
- Identified treatment goals based on individual diagnosis and history.
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
- Developed client treatment plans based on research, clinical experience and client histories.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Social Worker Intern
Jewish Family services
08.2018 - 05.2019
- Compiled socio-psychiatric case histories to facilitate accurate diagnoses.
- Maintained confidential case documentation.
- Maintained thorough case history records and wrote detailed reports.
- Collaborated with multidisciplinary team of mental health case managers and disability workers.
- Maintained lists of resources helpful to clients.
Education
Master of Arts - Social Work
University of South Carolina - Columbia
Columbia, SC05.2020
Bachelor of Arts - Child And Family Services
Columbia College
Columbia, SC12.2017
Skills
- Trauma focused CBT Counseling Methods
- Patient Advocacy
- Care Plan Development
- Cultural Sensitivity
- Treatment Planning and Implementation
- Case Management
- Suicide Precautions Expertise
- Crisis Intervention
- Anxiety treatment
- Behavioral assessment
- Grief counseling
Certification
- Licensed Master Social Worker - [2020]
- Drug and rehabilitation certificate 2020
- Trauma focused CBT, - 2021
- Early childhood 0-5 DSM diagnosis,- 2021
Timeline
Clinical Mental Health Counselor
Thriveworks
11.2023 - Current
Clinical Mental Health Counselor
Lexington County Community Mental Health
09.2020 - 10.2023
Substance Abuse Counselor
University Of South Carolina Columbia
08.2019 - 05.2020
Social Worker Intern
Jewish Family services
08.2018 - 05.2019
Manager
The Melting Pot Restaurants Inc.
10.2017 - Current
Bachelor of Arts - Child And Family Services
Columbia College
Master of Arts - Social Work
University of South Carolina - Columbia
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