Clinical mental health professional skilled in therapeutic techniques, trauma focused therapy, Grief therapy, crisis intervention, and patient assessment. Passionate in fostering collaborative environments and achieving client-focused outcomes. Adept at adapting to evolving needs and ensuring reliability in all team interactions. Strong interpersonal skills, cultural sensitivity, and empathetic nature, complemented by keen analytical abilities.
Developed strong rapport with clients through empathetic listening and genuine concern for their wellbeing.
Improved client outcomes by providing comprehensive mental health assessments and individualized treatment plans.
Continually expanded knowledge of therapeutic interventions by attending professional development workshops, conferences, and trainings.
Documented clinical progress notes accurately and timely, maintaining compliance with regulatory standards.
Evaluated client progress regularly through the use of standardized assessment tools.
Utilized culturally sensitive counseling techniques when working with multicultural populations to promote understanding and respect for cultural differences among clients.
Managed crisis situations with professionalism and empathy, ensuring client safety during severe episodes of distress.
Maintained strict confidentiality of client information in accordance with HIPAA regulations and professional code of ethics.
Manager
The Melting Pot Restaurants Inc.
Columbia, SC
10.2017 - Current
Assigned tasks to associates to fit skill levels and maximize team performance.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Maintained adequate staffing to meet objectives of programs and services within budget.
Trained employees on additional job positions to maintain coverage of roles.
Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Minimized staff turnover through appropriate selection, orientation and training.
Conducted quality, timely performance feedback and performance appraisals.
Collaborated with staff to maximize customer satisfaction and streamline procedures.
Clinical Mental Health Counselor
Lexington County Community Mental Health
Lexington, SC
09.2020 - 10.2023
Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
Diagnosed and formulated treatment goals for patients utilizing current DSM.
Documented service plans, treatment reports and progress notes.
Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
Assisted clients with identifying feelings and behaviors by asking open-ended questions.
Collaborated closely with treatment team to appropriately coordinate client care services.
Substance Abuse Counselor
University Of South Carolina Columbia
Columbia, SC
08.2019 - 05.2020
Led supportive group discussions and education sessions with alcohol and drug users and families.
Organized treatment projects that focused on problem solving skills and creative thinking.
Maintained thorough clinical treatment notes.
Conducted individual and group therapy sessions for outpatient clients.
Supported and counseled clients with drug and alcohol addiction.
Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
Identified treatment goals based on individual diagnosis and history.
Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
Developed client treatment plans based on research, clinical experience and client histories.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Social Worker Intern
Jewish Family services
Columbia, SC
08.2018 - 05.2019
Compiled socio-psychiatric case histories to facilitate accurate diagnoses.
Maintained confidential case documentation.
Maintained thorough case history records and wrote detailed reports.
Collaborated with multidisciplinary team of mental health case managers and disability workers.