Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren MacDonald

Lexington

Summary

Dynamic and dedicated professional with a strong background in customer service and data entry, honed through roles at Army Community Service. Proven ability to enhance office efficiency and foster positive relationships, contributing to team success and community engagement. Recognized for meticulous file organization and a proactive approach to problem-solving.

I currently hold a Cpr and first aid certified. I worked in a a medical setting as well as on an ambulance. I worked as a medical technician did ekg's and phelbotomy and patient care. I also worked as an EMT Intermediate on an ambulance for a couple of years.

Overview

8
8
years of professional experience

Work History

Office Assistant

Army Community Service
03.2022 - 12.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Soldier Family Readiness Group Assistant

2-327 Infantry Battalion 1st Brigade
07.2024 - 10.2024
  • Each unit as an SFRG Assistant. We are in charge of keeping in touch with the spouses in our unit. We are in charge of our units Facebook page, email addresses, and text messages. We put out nay important information that our 1st sergeant or commander gives us. We meet with the 1st sergeant and commander once a month. We are the first in contact if any of the spouses have a problem and or emergency and we bring it up the chain if necessary. We are also in charge of fundraising.

Key Caller Volunteer

2-327 Infantry Battalion 1st Brigade
09.2023 - 11.2023
  • Emailed, texted spouses and family members during deployment to keep them updated on any important information about the deployment.

General Middle School PTO

Mahaffey Middle School
09.2023 - 09.2023
  • Help set up, break down school dances
  • Sold refreshments at the dances for the students

HHC General Volunteer

1-327 Infantry Battalion 1st Brigade
05.2023 - 07.2023
  • Volunteered with our and other battalions doing things for military families.
  • Provided support to those in need by delivering essential items such as food, clothing, and other necessities.
  • Did a backpack drive for military school age children.

Office Assistant (volunteer)

Army Community Service (Army Family Team Building)
09.2016 - 06.2018
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.

Properties Chairperson

Fort Campbell Spouses Club
06.2017 - 02.2018
  • Was In Charge of renting out our clubhouse to family's or units who were holding events.
  • Was also in charge of renting out decorations and or anything people needed for big gatherings (military balls etc.)

PTO Secretary

Andre Lucas Elementary School
05.2017 - 02.2018
  • Contributed to improved communication channels by updating content on the PTO website regularly.
  • Boosted parent involvement through strategic outreach initiatives, leading to increased participation in PTO activities.
  • Assisted in coordinating various school-wide functions, including teacher appreciation week and family fun nights.
  • Promoted community engagement by partnering with local businesses for sponsorships and donations to support school programs.
  • Coordinated logistics for special events like book fairs or guest speakers which enhanced learning opportunities for students.

Education

High School Diploma -

Coyle And Cassidy High School
Taunton, MA
01-2000

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Dedicated team player
  • Relationship building
  • Filing and data archiving
  • Team bonding

Timeline

Soldier Family Readiness Group Assistant

2-327 Infantry Battalion 1st Brigade
07.2024 - 10.2024

Key Caller Volunteer

2-327 Infantry Battalion 1st Brigade
09.2023 - 11.2023

General Middle School PTO

Mahaffey Middle School
09.2023 - 09.2023

HHC General Volunteer

1-327 Infantry Battalion 1st Brigade
05.2023 - 07.2023

Office Assistant

Army Community Service
03.2022 - 12.2024

Properties Chairperson

Fort Campbell Spouses Club
06.2017 - 02.2018

PTO Secretary

Andre Lucas Elementary School
05.2017 - 02.2018

Office Assistant (volunteer)

Army Community Service (Army Family Team Building)
09.2016 - 06.2018

High School Diploma -

Coyle And Cassidy High School

Similar Profiles

CREATE PROFILE
Lauren MacDonald