Lauren Main
Sumter
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Floor Staff
Beacon
11.2023 - Current
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
- Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
- Handled cash transactions efficiently while adhering to company policies for secure financial management.
- Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
- Collaborated with team members to maintain store appearance, resulting in a more enjoyable shopping experience for customers.
Sales Associates
GNC Live Well
08.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Shipping and Receiving Associate
Burlington Coat Factory Department Store
10.2021 - 08.2022
- Maintained a clean warehouse environment through diligent organization of materials and supplies necessary for daily operations.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Streamlined shipping processes by implementing efficient packing techniques and inventory management.
- Demonstrated strong attention to detail when inspecting received items for defects or damage before accepting deliveries into inventory storage areas.
- Collaborated with team members to achieve department goals and improve overall efficiency in the workspace.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Education
High School Diploma -
Sumter High School
Sumter SC06.2022
Skills
- Cleanliness and hygiene
- Workplace Safety
- Cash handling expertise
- Patience and Empathy
- Strong teamwork
- Reliability and punctuality
- Sales proficiency
- Professional Appearance
- Customer Service
- Cleaning
Accomplishments
- Achieved Certificate of Training After Completion of 2 Years.
- Flight Leader over other cadets.
Timeline
Floor Staff
Beacon
11.2023 - Current
Sales Associates
GNC Live Well
08.2023 - 01.2024
Shipping and Receiving Associate
Burlington Coat Factory Department Store
10.2021 - 08.2022
High School Diploma -
Sumter High School
Similar Profiles
Tiarra WaldnerTiarra Waldner
Personal Assistant to the Managing Director at BeaconPersonal Assistant to the Managing Director at Beacon
Jorge OrtizJorge Ortiz
Assembly Line Worker at BeaconAssembly Line Worker at Beacon
DeShawn D. BensonDeShawn D. Benson
Permanent Supportive Housing Casemanager at BeaconPermanent Supportive Housing Casemanager at Beacon