Lauren Ward
Fort Mill
Summary
Motivated student with a strong work ethic, and adaptability. Proven ability to excel in customer service, multitasking, and time management. Demonstrates exceptional interpersonal skills and quickly masters new technologies. Committed to delivering positive experiences and achieving results in challenging environments.
Overview
2
2
years of professional experience
Work History
Home Health Aide
Axcess Healthcare Services
Spartanburg
06.2022 - 09.2024
- Provided personal care and assistance with daily living activities.
- Assisted clients with mobility and transportation needs.
- Monitored client health and reported changes to healthcare team.
- Communicated effectively with clients, families, and healthcare professionals.
- Maintained a clean and safe environment for clients and staff.
Bookseller
Barnes and Noble Booksellers
Pineville
10.2023 - 05.2024
- Assisted customers in locating books and recommending titles based on interests.
- Organized and maintained inventory, ensuring books were properly shelved and displayed.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to create attractive in-store displays for promotions.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
- Greeted customers as they entered the store, providing friendly customer service.
- Answered phones promptly and responded to customer inquiries with accurate information.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Maintained a clean and organized work environment to ensure customer satisfaction.
- Protected company assets by adhering to loss prevention standards and acting with integrity.
- Prepared special orders for customers when needed.
- Performed opening and closing duties such as counting cash drawers and checking all equipment for proper functioning.
Education
Bachelor of Science - Exercise Science
College of Charleston
Charleston, SC05-2027
High School Diploma -
Charlotte Catholic High School
Pineville, NC05-2022
Skills
- Customer service
- Effective communication
- Time management
- Team collaboration
- Inventory management
- Shelf stocking
- Cash register operation
Affiliations
- Avid Reader
- Expert Shopper
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Bookseller
Barnes and Noble Booksellers
10.2023 - 05.2024
Home Health Aide
Axcess Healthcare Services
06.2022 - 09.2024
Bachelor of Science - Exercise Science
College of Charleston
High School Diploma -
Charlotte Catholic High School