LAWANNA BELL
Ladson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Inventory Specialist
Kion North America Corporation
05.2023 - 02.2024
- Established protocols to use for inventory control and management, streamlining internal process
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs
- Collaborated with other departments within facility to educate and understand how functions affect inventory
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate
Customer Relations Specialist
TELUS International
12.2021 - 04.2023
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
Mail Processing Clerk
United States Postal Service, USPS
10.2020 - 07.2021
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
- Weighed letters and packages and calculated costs based on classification, weight, and destination
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information
- Offered friendly and efficient service to customers, handled challenging situations with ease
Assembly Line Production Worker
Mercedes-Benz
08.2018 - 09.2020
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations
- Troubleshot and repaired machine components to maintain smooth operations and avoid disruptions in production
- Performed regular maintenance on production equipment to verify functionality and performance
Manufacturing Associate
Bosch
01.2015 - 06.2018
- Inspected products and machines to maintain quality and efficiency
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems
- Prepared reports and technical documentation of day-to-day production processes
Education
High School Diploma -
North Charleston High School
North Charleston, SCSkills
- Customer Service
- Data Management
- Inventory Control
- International Sales Support
- Post Office Operations
- Distribution Services
- Supply Management
- OSHA Compliance
- Computer Skills
- Production Processes Knowledge
- Warehouse Operations
- Lean Manufacturing Processes
Timeline
Inventory Specialist
Kion North America Corporation
05.2023 - 02.2024
Customer Relations Specialist
TELUS International
12.2021 - 04.2023
Mail Processing Clerk
United States Postal Service, USPS
10.2020 - 07.2021
Assembly Line Production Worker
Mercedes-Benz
08.2018 - 09.2020
Manufacturing Associate
Bosch
01.2015 - 06.2018
High School Diploma -
North Charleston High School
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