Leah Ruden

• Serve as Manager on duty for multiple high volume venues, including beachfront restaurant / bar and indoor southern kitchen overseeing daily operations.
• Lead, train, and schedule F&B staff to deliver efficient, friendly service and memorable guest experiences.
• Managed liquor inventory, vendor ordering, and cost controls to ensure accurate stock levels and support profitability.
• Lead, train, and schedule F&B staff to provide efficient, friendly service to enhanced guest experiences
• Attended daily manager meetings to align operations across departments and shared end-of-day recaps for clear communication and service consistency.
• Supported the planning of events and assisted in managing staff assignments during events and for setup and breakdown

• Managed full-service bar operation, including drink preparation, inventory restocking, and cash handling
• Provided excellent service in a fast-paced resort setting
• Resolved guest inquiries and issues to enhance overall satisfaction

• Provided exceptional beverage service at resort pool bars, ensuring customer satisfaction and timely service.
• Provided attentive table service to guests, effectively managing multiple tables while fostering a welcoming and professional environment.
• Coordinated banquet operations for large events, collaborating with team members to ensure efficient setup and smooth food and drink service.

• Coordinated and hosted six-course dinner for 40 guests, enhancing culinary experience and fostering guest engagement
• Assisted guests with food & wine pairing, presentation methods, and restaurant procedures over 60 hours, ensuring a seamless dining experience
• Delivered attentive service to global clientele, adapting to diverse cultural expectations to enhance guest satisfaction

National Tiger Scholarship

Summer 2023