Leatrice Nelson
Elgin
Summary
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Credentialing Specialist
Blue Cross and Blue Shield
05.2025 - Current
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
- Enrolled providers and Medicaid, Medicare, and private insurance plans.
- Conducted primary source verifications such as background checks and board certifications.
Production Supervisor
Flex LTD
05.2023 - 03.2025
- Supervised 40+ employees, ensuring safety, compliance, and efficiency in a high-volume environment.
- Trained and mentored staff on proper procedures, emphasizing safety and precision—skills directly transferable to patient care.
- Maintained detailed records and reports with accuracy, mirroring healthcare documentation standards.
- Collaborated across departments, fostering teamwork and problem-solving in urgent situations.
Production Team Leader
Trane Technologies
06.2019 - 04.2023
- Led a team of 30 in meeting daily goals while enforcing strict safety and quality protocols.
- Provided training, coaching, and performance feedback to improve outcomes.
- Strengthened communication and conflict resolution skills vital to patient care settings.
Panelboard Assembly Specialist
Eaton Electrical
10.2017 - 06.2019
- Assembled equipment with precision, ensuring compliance with technical and safety standards.
- Maintained a clean, organized, and safe workspace, paralleling infection control in healthcare.
Data Preparation Specialist II
Blue Cross Blue Shield
02.2017 - 07.2017
- Ensured accuracy and confidentiality in handling sensitive data, demonstrating skills aligned with HIPAA compliance in healthcare.
Education
Bachelor of Arts - Business Administration and Management
Arizona State University Online
Tempe, AZ01.2027
High School Diploma - undefined
Crestwood High School
Sumter, SCSkills
- Phlebotomy & Specimen Collection
- Patient Care & Support
- Vital Signs Monitoring (training/clinical practice)
- Infection Control & Safety Procedures
- Communication & Patient Interaction
- Team Leadership & Training
- Documentation & Reporting Accuracy
- Time Management & Problem-Solving
- Vital signs measurement
- Cardiac anatomy mastery
- Certified in CPR/AED
- Compassionate
- Bedside manner
- Safety precautions
- Recording vital signs
- Electronic charting
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 41 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Phlebotomy Certification – Central Technical College, Sumter, SC
- Trained in venipuncture, capillary sticks, and specimen handling.
- Practiced infection control and patient safety protocols.
- Gained experience in patient interaction, professionalism, and documentation.
- CPR / BLS Certification – 2025
Languages
English
Timeline
Credentialing Specialist
Blue Cross and Blue Shield
05.2025 - Current
Production Supervisor
Flex LTD
05.2023 - 03.2025
Production Team Leader
Trane Technologies
06.2019 - 04.2023
Panelboard Assembly Specialist
Eaton Electrical
10.2017 - 06.2019
Data Preparation Specialist II
Blue Cross Blue Shield
02.2017 - 07.2017
High School Diploma - undefined
Crestwood High School
Bachelor of Arts - Business Administration and Management
Arizona State University Online
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