Supervised and trained staff in customer service, food handling, and safety protocols.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Owner
Affordable Boat Servives
North Myrtle Beach
11.2024 - 05.2025
Maintained relationships with existing clients by providing superior customer service.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Installer
Island Style Boatworks
Ocean Isle Beach
05.2013 - 11.2014
Coordinated with project managers and other tradespeople to ensure timely project completion.
Assembled and mounted electronic equipment following technical guidelines and safety standards.
Followed building standards and codes during unit installations.
Manager of Operations
Affordable Boat Care
West Palm Beach
05.2005 - 06.2006
Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
Negotiated contracts with vendors for services necessary for daily operations.
Oversaw inventory management activities including ordering supplies as needed.
Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
Electrical Supervisor
Davis Boat Works
Wanchese
04.1999 - 06.2005
Resolved complex problems related to wiring, controls, motors, transformers, generators, circuit breakers.
Inspected and tested electrical systems to ensure proper functioning and safety standards were met.
Supervised workers during installation or repair process; monitored progress against timelines and budgets set forth by management team.
Evaluated team performance and provided constructive feedback for improvement.
Kept production team moving forward for progress in daily site operations.
Corporate Sales Trainer
Environmental Services
Visalia
06.1990 - 07.1999
Developed and conducted comprehensive training sessions for corporate sales teams on product knowledge, customer service, and closing techniques.
Assisted in recruiting potential candidates for open sales positions within the organization.
Installation Technician
East Carolina Electronics
Wanchese
03.1983 - 11.1986
Ensured that all cables were securely connected and labeled correctly during the installation process.
Installed new equipment according to manufacturer specifications and customer requirements.
Diagnosed electrical faults in order to perform necessary repairs or replacements.
Education
Some College (No Degree) - Business Administration
Dunn High School
Dunn, N.C.
06-1975
Certification
Mathers Contols Certification
References
References available upon request.
Timeline
Owner
Affordable Boat Servives
11.2024 - 05.2025
Installer
Island Style Boatworks
05.2013 - 11.2014
Manager of Operations
Affordable Boat Care
05.2005 - 06.2006
Electrical Supervisor
Davis Boat Works
04.1999 - 06.2005
Corporate Sales Trainer
Environmental Services
06.1990 - 07.1999
Installation Technician
East Carolina Electronics
03.1983 - 11.1986
Restaurant Manager
D B Coopers
04.1982 - 12.2025
Some College (No Degree) - Business Administration