Leighton Barnes
Simpsonville
Summary
Adaptable professional with a versatile background in retail and customer service. Known for strong problem-solving and multi-tasking skills. Committed to enhancing customer experiences and supporting team success in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Aerie By American Eagle
Greenville, SC
02.2024 - 09.2024
- Supported inventory management by restocking shelves and conducting stock checks regularly.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Aerie By American Eagle
Locust Grove, GA
03.2023 - 10.2023
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales strategies to drive customer engagement.
- Organized merchandise displays to optimize product visibility and accessibility.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Collaborated with team members to achieve daily sales targets and store goals.
- Provided product information and recommendations based on customer needs and preferences.
- Handled returns and exchanges professionally, reinforcing positive customer relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
Front Desk Receptionist
Barnes Physical Therapy
Locust Grove, GA
03.2021 - 06.2023
- Greeted and assisted patients, ensuring a welcoming environment at front desk.
- Managed appointment scheduling using electronic health record systems to optimize clinic workflow.
- Coordinated patient intake processes, verifying insurance information and updating records accurately.
- Responded to inquiries via phone and email, providing prompt and informative assistance to patients.
- Maintained cleanliness and organization of reception area, enhancing patient experience and clinic aesthetics.
- Collaborated with therapists and staff to streamline administrative processes for improved office efficiency.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
Bachelor of Science - Interior Architecture And Design
Bob Jones University
Greenville, SC05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Flexible schedule
- Cash register operation
- Conflict resolution
- Product sales
- Sales strategies
- Professional demeanor
- Building rapport
Timeline
Sales Associate
Aerie By American Eagle
02.2024 - 09.2024
Sales Associate
Aerie By American Eagle
03.2023 - 10.2023
Front Desk Receptionist
Barnes Physical Therapy
03.2021 - 06.2023
Bachelor of Science - Interior Architecture And Design
Bob Jones University