Leona Mavros
Summerville,SC
Summary
Conscientious Manager well-versed in guiding operations and motivating team members. Communicates clear company vision and holds team members accountable to drive results and remove barriers and obstacles. Driven worker utilizing flexible leadership style to foster team member engagement. Expertly maintained control of inventory, including daily, weekly and monthly cycle counts. Planograms and display building is something I enjoy. Am very thorough and hard working. As a team leader, I took pride in developing team members to reach their full potential. Enthusiastic Inventory Specialist willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
29
29
years of professional experience
Work History
Inventory Specialist
SRIS
09.2023 - Current
- Performed data entry and completed proper paperwork.
- My team conducted counts exclusively for Parkers convenience stores in SC and GA
- Some audits were conducted every 30 days, others every 90 days.
- We used Falcon handheld scanners, and PDI software
- I was a crew leader of 3
- Maintained ALL of the equipment needed for DAILY job completion
- Handled Control Logs and payroll for my team DAILY
General Manager
7-11, Inc.
02.2021 - 03.2023
- Monitored team member performance, conducting evaluations and recommending promotions
- Verified compliance with guidelines for safety, loss prevention and cash-handling procedures
- Planned and analyzed staffing, promoting sufficient coverage of employees
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty
- Performed Daily, Weekly and Monthly cycle counts to control loss prevention and stay within acceptable company standards
- Promoted new items and merchandise and updated prices and signage to reflect such items
- Maintained financial control book and weekly spreadsheet to provide necessary reporting to Area Leaders
Assistant General Manager
7-11, Inc.
10.2014 - 02.2017
- Efficiently met business targets to provide streamlined operations performance
- Met customers needs according to 7-11 policies
- Maintained a functioning gas station and convenient store
- Handled sales via cash or credit card via POS system
- Handled lotto sales, money order sales and EBT sales
- Maintained ALL store equipment, inside and outside
- In the event the GM was unavailable to be at the store, I stepped in and handled all his duties including counts, money reconciliation, payroll and employee scheduling
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty
- Worked with corporate and executive-level staff to address operational needs and establish strategies for profit growth
Assistant General Manager
Spinx Company
05.2013 - 09.2014
- Assistant general manager for a one stop convenience store, gas station and deli
- My main duty was customer service
- Handled customer sales via cash, debit or credit
- I trained new employees, handled payroll and maintained the basic duties, including cleaning, stocking and placing truck orders for groceries and cigarettes
- I followed the policies and enforced them according to the Spinx company
- I assisted the general manager, and the deli manager whenever needed
- I was also the safety coordinator
- I maintained the fire extinguishers, fire suppression system and security system
- I took a big part in loss prevention
- One monthly audit was 1.3, the following month because I took a more serious approach to catching shoplifters, the audit dropped to .53
- I work very well with others, and teamwork is the best attribute I gave as an AGM
- I received vendors and their products
- On the weekends, and times my boss was on vacation, I conducted cigarette, lotto and beer counts
- Cleanliness and excellent customer service are what made me good at my job
Senior Sales Associate
Hess Express
01.2001 - 03.2011
- Handle all customers, meet greet as well as assist in pumping gas if necessary
- We have fresh food and Dunkin Donuts in our store and my job also includes making sure they are both fresh and displays are kept tidy
- I sweep, mop, clean and manage the coolers, ensuring all products are faced, fronted, rotated and up to date
- The insides of these coolers are also to be kept clean and tidy
- I was promoted to senior sales after one because of my ability to work hard, efficient and fast
- I have met the Hess Way of customer service standards and my eight hour shifts increase sales for the store
- If the manager or the assistant is unavailable, it is my responsibility to receive vendors and their products, to count them and ensure they are placed in the correct spots quickly without interrupting the flow of business
- I was promoted to safety captain after 6 months
- The responsibilities of the safety captain are to walk the store making sure it is safe of clutter and/or anything that may cause my co-workers or guests to get hurt
- I check all of the equipment, especially the fire extinguishers, alarms, video equipment and machines to ensure they are working
- I also maintain the thermostats on all four coolers
- Once the inside of the store has been thoroughly checked, I walk the outside of the store and building
- I make sure the trash and dumpsters are not overflowing
- I make sure there are no spills or garbage on the floor
- It is also my responsibility to make sure the lighting and pumps are working
- Lastly, I have to control my cash register, closing the shift, ensuring all monies from cash and debit/credit sales have been accounted for
- Must ensure the store is set up and ready for the next day's opening
- I work great independently which my 8 hours shifts require of me, but I am a great team member
Production Clerk
Alliance Reporting Service, Inc
02.2000 - 05.2000
- Basic office duties: Answering phones, filing, inventory
- My main duty is to arrange and coordinate with law clerks, legal secretaries and court reporters for the next day's assignments
- If videographers or translators are needed, I set them up as well
- My secondary duty is production
- I am in charge of putting the transcripts in books, making copies, CDs, and then shipping them
- I did proofread the finalized work and made sure the reporters corrected them
- I have experience with both UPS and Fed Ex
- I maintain ALL the supplies in the office, and make sure ALL three of our copier/printers are in working condition
- I follow up with the reporters regarding outstanding work, and keep them to our strict turnaround policy
- I did dictation and have excellent attention to detail and data entry skills
Assistant Manager
7-11 Food Stores
02.1996 - 05.2000
- In charge of maintaining a busy coffee store (more or less)
- I had to count money, order supplies, receive vendors and their products
- Was in charge of cleaning the store, and handled all of the on-spot inspections for the SouthLand Company
- Set schedules, trained new employees and made sure the daily duties were done
- Handled customer complaints/comments
- 110% CUSTOMER SATISFACTION
Education
GED -
QUEENSBOROUGH COMMUNITY COLLEGE
Fresh Meadows, NY06.1994
Skills
- Training and development skill
- Business operations background
- Team leadership strength
- Video review
- Answering phones
- Team work
- Shipping
- Sales
- Safety
- Policies
- PC Skills
- Payroll
- Office
- Money
- Loss prevention
- Data entry
- Inventory counting/auditing
- Budgeting and cost control
Additional Information
SafeServ Certified
Timeline
Inventory Specialist
SRIS
09.2023 - Current
General Manager
7-11, Inc.
02.2021 - 03.2023
Assistant General Manager
7-11, Inc.
10.2014 - 02.2017
Assistant General Manager
Spinx Company
05.2013 - 09.2014
Senior Sales Associate
Hess Express
01.2001 - 03.2011
Production Clerk
Alliance Reporting Service, Inc
02.2000 - 05.2000
Assistant Manager
7-11 Food Stores
02.1996 - 05.2000
GED -
QUEENSBOROUGH COMMUNITY COLLEGE
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