Summary
Overview
Work History
Education
Skills
Timeline
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Lesa Lee

Anderson

Summary

Results-driven professional with experience at Electrolux, skilled in product assembly and troubleshooting. Dependable and responsible, with a strong background in manufacturing and critical thinking, ensuring efficient operations and effective problem resolution in fast-paced environments.

Overview

2025
2025
years of professional experience

Work History

Assembly Line Worker

Electrolux
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.

Technical Support Engineer

Issues Management
12.2021 - 02.2025
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.

Education

Criminal Justice

ITT Technical Institute

Skills

  • Product assembly
  • Production lines
  • Repetitive work
  • Manufacturing experience
  • Materials management
  • Pallet building
  • Assembly techniques
  • Dependable and responsible
  • Critical thinking
  • Troubleshooting skills
  • Packing and shipping proficiency
  • Repetitive motion tolerance

Timeline

Technical Support Engineer

Issues Management
12.2021 - 02.2025

Assembly Line Worker

Electrolux

Criminal Justice

ITT Technical Institute

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Lesa Lee