Lesley Cooper
Gresham
Summary
Administrative assistant with seven years of experience in client relations and communication. Proven ability to deliver superior service quality while adapting to changing needs. Highly organized and motivated, with a strong track record of mastering new skills quickly and working effectively both independently and as part of a team.
Overview
34
34
years of professional experience
Work History
Administrative Assistant
South Carolina Department Of Social Services
Marion
03.2019 - Current
- Communicated effectively with clients to provide information and support services.
- Assisted in processing client applications and maintaining case files.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained confidentiality of sensitive information in adherence to privacy regulations.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Maintained office supplies inventory by checking stock to determine inventory level.
Personal Caregiver
Self-employees
Gresham
07.2015 - 02.2019
- Provided personal care and companionship to clients in their homes.
- Supported clients with daily living activities, ensuring dignity and enhancing quality of life.
- Provided emotional support and guidance to patients and families, fostering a comforting environment and promoting independence.
- Managed medication schedules and ensured timely administration for clients.
- Documented patient health progress to inform care adjustments and enhance treatment effectiveness.
Patient Care Technician
Conway Medical Center
Conway
06.1992 - 07.2015
- Performed EKGs, phlebotomy, and other laboratory tests upon request of physician or RN.
- Scheduled diagnostic tests and procedures for patients according to established protocols.
- Partnered with physicians to analyze test results and provide actionable recommendations.
- Maintained compliance with safety protocols and quality standards in laboratory practices.
- Coordinated patient scheduling and appointments to optimize clinic workflow.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Prepared documents for signature by physicians or other authorized personnel.
Education
Nursing Assistant
Horry-Georgetown Technical College
Conway, SC03-1996
Nursing
Conway School of Practical Nursing
Conway, SCHigh School Diploma -
Socastee High School
Myrtle Beach, SC06-1990
Skills
- Office communication systems
- Customer service
- Client relations
- Problem resolution
- Attention to detail
- Interpersonal skills
- Data entry accuracy
Timeline
Administrative Assistant
South Carolina Department Of Social Services
03.2019 - Current
Personal Caregiver
Self-employees
07.2015 - 02.2019
Patient Care Technician
Conway Medical Center
06.1992 - 07.2015
Nursing Assistant
Horry-Georgetown Technical College
Nursing
Conway School of Practical Nursing
High School Diploma -
Socastee High School