Friendly Medical Office Assistant with 10+ years of experience and strong office management skills. Proficient in Microsoft Office and EMR Exceptional problem-solving and organizational skills. Talented at multi-tasking without compromising quality.
Overview
12
12
years of professional experience
Work History
Medical Coding and Billing Specialist
Rural Health Services
Aiken, SC
08.2023 - Current
Streamlined medical coding processes to enhance billing accuracy and reduce claim denials.
Reviewed and updated patient records for compliance with healthcare regulations and insurance requirements.
Collaborated with healthcare providers to clarify documentation and ensure proper coding practices.
Mentored junior staff on coding guidelines, improving team efficiency and knowledge retention.
SURGERY COORDINATOR
AIKEN PROFESSIONAL ASSOCIATES-UROLOGY
AIKEN, SC
02.2019 - 07.2023
Scheduled patients for surgeries. Obtained precertification from insurance. Ensure patients receive pre-op test and clearance to have procedures done. Coordinated with any outside vendors to ensure all required equipment is ordered. Assigned correct CPT codes and appropriate ICD-10 codes.
LEAD MEDICAL RECEPTIONIST
RURAL HEALTH SERVICES
AIKEN, SC
04.2016 - 02.2019
Accurately checked patients in and out. Updated insurance and demographic information at time of check in. Collected insurance copay. Was responsible for training all new hires. Adhered to the HIPAA guidelines to protect patient’s privacy. Assisted uninsured patients with available payment plans and Sliding Fee Application process.
REFERRAL COORDINATOR
CAROLINA MUSCULOSKELETAL INSTITUTE
AIKEN, SC
07.2014 - 04.2016
Scheduled outgoing referrals to numerous specialty clinics. Scheduled imaging test (MRI, CT, PET scans), and Physical therapy. Obtained authorizations and verified insurance benefits. Completed insurance documents such as disability forms and FMLA.
Medical Billing and Coding Specialist at Niagara Falls Memorial Medical CenterMedical Billing and Coding Specialist at Niagara Falls Memorial Medical Center