Letha J. Ferguson
Columbia
Summary
Dedicated and detail-oriented Administrative Assistant with extensive experience supporting executives, managing office operations, scheduling, reporting, and customer service. Proven ability to handle confidential information, prioritize tasks, and adapt to fast-paced environments while maintaining professionalism and efficiency.
Overview
36
36
years of professional experience
2
2
Certifications
1
1
Language
Work History
Administrative Assistant I / Program Coordinator
Claflin University – Upward Bound Program
- Provided administrative and program support for Upward Bound, serving high school students from low-income and first-generation college families in Orangeburg and Calhoun counties.
- Assisted students with financial literacy education, including federal student aid and financial aid applications.
- Coordinated program activities, supervised on- and off-campus events, and managed student participation.
- Supported college preparation efforts including ACT/SAT preparation, college visits, and summer bridge programs.
- Helped plan cultural enrichment trips and academic-related activities.
- Maintained collaboration with high school counselors and administrators across participating counties.
- Dates Available Upon Request
Administrative Assistant II – Client Service Center
Colonial Life / UNUM
08.1994 - 12.2025
- Managed and prioritized calendars for management and executives, negotiating schedules and appointments as needed.
- Served as primary point of contact for communications, inquiries, and information requests.
- Prepared reports, correspondence, and materials for management and departmental use.
- Assisted with budget preparation, tracked administrative expenses, and researched discrepancies.
- Answered and screened telephone calls, providing information or directing inquiries appropriately.
- Drafted memos, letters, and internal communications; managed incoming and outgoing correspondence.
- Scheduled, coordinated, and set up meetings and events.
- Arranged and coordinated travel itineraries and accommodations.
- Ordered and maintained office supplies and inventory.
Secretary / Administrative Support Staff
Wilbur Smith Associates
08.1991 - 08.1994
- Provided administrative and project support in a professional services consulting firm specializing in transportation and infrastructure planning.
- Prepared reports and correspondence while meeting tight deadlines.
- Supported office operations and project teams with clerical and organizational assistance.
Administrative / Caseload Manager
South Carolina Vocational Rehabilitation Department
05.1990 - 08.1991
- Assisted eligible South Carolinians with disabilities in achieving and maintaining competitive employment.
- Coordinated vocational counseling, assessments, career exploration, and job placement services.
- Designed and supported Individualized Plans for Employment (IPE).
- Managed and maintained caseload documentation and weekly reporting requirements.
- Performed additional administrative and support duties as assigned.
Education
Master of Business Administration (MBA) - Business Administration
Strayer University
Columbia, SC12.2008
Bachelor of Science - Management
South Carolina State University
Orangeburg, South Carolina05.1989
Skills
- Office & Executive Support
- Calendar & Meeting Management
- Report & Document Preparation
- Written, Verbal & Virtual Communication
- Scheduling & Travel Coordination
- Customer Service & Front Office Operations
- Time Management & Organization
- Professional Presentation
- Computer & Internet Savvy
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Client View
- IACESS
- Windows Operating Systems
Accomplishments
- Streamlined administrative processes, improving office efficiency and turnaround times
- Managed calendars, meetings, and correspondence for senior leadership with accuracy and discretion
- Prepared professional reports, agendas, and meeting minutes used for decision-making
- Coordinated events, conferences, and programs from planning through execution
- Maintained accurate financial records, expense tracking, and budget support
- Served as a primary point of contact, delivering excellent customer and stakeholder service
- Prioritized multiple deadlines effectively in a fast-paced environment
- Supported organizational goals through strong communication, organization, and follow-through
Certification
Notary Public – State of South Carolina
Timeline
Administrative Assistant II – Client Service Center
Colonial Life / UNUM
08.1994 - 12.2025
Secretary / Administrative Support Staff
Wilbur Smith Associates
08.1991 - 08.1994
Administrative / Caseload Manager
South Carolina Vocational Rehabilitation Department
05.1990 - 08.1991
Administrative Assistant I / Program Coordinator
Claflin University – Upward Bound Program
Bachelor of Science - Management
South Carolina State University
Master of Business Administration (MBA) - Business Administration
Strayer University