Lexa Amos
Greenville
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Commerical Credit Analyst
Mohawk Industries Inc
03.2024 - Current
- Reduced potential losses by identifying high-risk borrowers and taking appropriate action to mitigate risks.
- Managed a diverse portfolio of commercial loans, consistently meeting or exceeding performance targets.
- Enhanced customer relationships through effective communication, timely responses, and providing tailored financial solutions.
- Used mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding accounts and balances.
- Managed high-volume payment processing tasks, consistently meeting deadlines without compromising accuracy or quality.
USAF Family Child Care / FFC Small Business Owner
US Air Force
07.2021 - 02.2024
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
Office Assistant
Pleasant Valley Assisted Living
05.2018 - 05.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
Education
Associate of Science - Business Administration
Dalton State College
Dalton, GA05.2025
Skills
- Credit decisions
- Verbal and written communication
- Microsoft Excel, SAP and AS400 proficiency
- Attention to Detail
- Problem-solving abilities
Timeline
Commerical Credit Analyst
Mohawk Industries Inc
03.2024 - Current
USAF Family Child Care / FFC Small Business Owner
US Air Force
07.2021 - 02.2024
Office Assistant
Pleasant Valley Assisted Living
05.2018 - 05.2019
Associate of Science - Business Administration
Dalton State College
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