Competitiveness
Resilience
Relationship-building skills
Healthcare
Continuous learning
Lila Leavitt
Charleston
Summary
Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and work ethic, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Overview
9
9
years of professional experience
Work History
Shift Manager and Server
Bartaco
08.2024 - Current
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Exercised composure under pressure and in escalated customer service scenarios.
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Implemented upselling techniques to enhance overall sales during shifts.
- Cultivated warm relationships with all customers.
Leadership Chair
College of Charleston Cheer
08.2024 - 04.2025
- Mentored new team members, fostering confidence and promoting effective communication within the squad.
- Facilitated team-building activities, strengthening camaraderie and collaboration among cheerleaders.
- Led strategy sessions to align team goals with overall athletic department objectives, driving collective success.
Athlete
College of Charleston
04.2023 - 04.2025
- Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.
- Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
- Balanced academic commitments with athletic pursuits, maintaining a high GPA while excelling in sports activities.
- Demonstrated strong leadership skills as a team captain, motivating teammates and fostering a supportive environment.
- Displayed excellent sportsmanship, earning the respect of coaches, teammates, opponents, and officials alike.
Hostess
Table 301
04.2022 - 01.2025
- Greeted and seated guests, ensuring smooth dining experiences.
- Managed reservation systems, optimizing table turnover and guest flow.
- Coordinated with kitchen staff to communicate special requests and dietary needs.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction.
Athlete
Designer Athletics
05.2017 - 04.2023
- Collaborated with coaches to implement training regimens enhancing performance metrics.
- Analyzed competition strategies, adapting techniques for improved outcomes in events.
- Mentored junior athletes on skill development and competitive mindset strategies.
- Led team practices, focusing on teamwork, discipline, and tactical execution.
Education
Bachelor of Arts - Biology
College of Charleston
Charleston, SC05-2027
Skills
- Decision-making
- Customer service focus
- Punctual and reliable
- Energetic and enthusiastic
- Relationship building
- Interpersonal skills
- Team development
Interests
Timeline
Shift Manager and Server
Bartaco
08.2024 - Current
Leadership Chair
College of Charleston Cheer
08.2024 - 04.2025
Athlete
College of Charleston
04.2023 - 04.2025
Hostess
Table 301
04.2022 - 01.2025
Athlete
Designer Athletics
05.2017 - 04.2023
Bachelor of Arts - Biology
College of Charleston