Lila Taylor
Myrtle Beach
Summary
Dynamic and results-oriented professional with a proven track record at Drunken Jacks, excelling in customer service and expert Excel skills. Leveraged teamwork and collaboration to enhance operational efficiency, while fostering strong relationships. Achieved significant improvements in service delivery by implementing innovative problem-solving techniques. Skilled in multitasking and organization, consistently delivering high-quality outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
CCU TEAL Club
Conway
08.2024 - Current
- Collaborated with other volunteers to create a positive work environment.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Waitress
Drunken Jacks
Murrells Inlet
07.2021 - Current
- Inspected kitchen equipment for proper functioning before use.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Served alcoholic beverages responsibly in accordance with state laws.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Processed payments accurately using cash registers or POS systems.
- Prepared checks, itemizing total meal costs and taxes.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Kitchen Hand
Drunken Jacks
Murrells Inlet
07.2021 - Current
- Set up serving trays for events or parties.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Took and recorded temperatures of food, refrigerators and freezers.
- Maintained an organized workstation, ensuring tools and ingredients are readily available.
- Inspected kitchen equipment for proper functioning before use.
Education
Bachelor of Science - Business Marketing
Coastal Carolina University
Conway, SC06-2027
Associate of Arts -
Horry-Georgetown Technical College
Conway, SC12-2024
High School Diploma -
St. James High School
Murrells Inlet, SC06-2023
Skills
- Recordkeeping
- Fundraising
- Coaching and mentoring
- Customer service
- Telephone etiquette
- Relationship building
- Professional appearance
- Activity scheduling
- Friendly and outgoing
- Multitasking and organization
- Teamwork and collaboration
- Project oversight
- Disability awareness
- Problem-solving
- Expert Excel skills
Affiliations
- Passion in the arts, painting/pottery
- Ecological conservation
- Cooking and Baking
- Volunteer work
Accomplishments
- Honors Graduate, Summa Cum Laude
- Varsity Swimmer
- St. James High School Academic Team captain (2 years)
Certification
- Alcohol Service Certificate
- CPR Certified
Languages
Spanish
Elementary
ASL
Limited
Timeline
Volunteer
CCU TEAL Club
08.2024 - Current
Waitress
Drunken Jacks
07.2021 - Current
Kitchen Hand
Drunken Jacks
07.2021 - Current
Bachelor of Science - Business Marketing
Coastal Carolina University
Associate of Arts -
Horry-Georgetown Technical College
High School Diploma -
St. James High School
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