Lillian Pitts
Charleston
Summary
I am a nursing student with three years of customer service experience at Wild Dunes and additional experience as a server at First Watch, where I developed strong communication and teamwork skills. I also served on the Carolina Judicial Council at the University of South Carolina, demonstrating leadership, professionalism, and a commitment to serving others.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Server
First Watch Daytime Cafe
Chattanooga, TN
06.2026 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Managed multiple tables simultaneously, prioritizing tasks to meet diverse customer needs effectively.
- Maintained extensive knowledge of menu items, providing accurate recommendations to guests.
- Collaborated with kitchen staff to streamline order delivery, enhancing overall operational efficiency.
- Processed payments accurately and efficiently, minimizing wait times for customers during peak hours.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server Assistant
Wild Dunes
Isle Of Palms, SC
06.2023 - 08.2025
- Assisted servers in delivering food and beverages efficiently to enhance guest satisfaction.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for patrons.
- Collaborated with kitchen staff to streamline service flow and minimize wait times during peak hours.
- Supported inventory management by restocking supplies and monitoring item availability for seamless operations.
- Trained new team members on service standards and operational procedures to ensure consistent quality.
- Contributed to positive dining experiences by promptly addressing guest concerns or feedback during service periods.
- Provided a warm greeting to create a positive first impression for diners. to provide exceptional customer service.
- Removed and cleaned table settings to maintain a tidy dining area.
Education
High School Diploma -
Lucy Beckham High School
Charleston, SC05.2025
Bachelor of Science - Nursing
College of Charleston
Charleston, SC05.2029
Skills
- Safe food handling
- Sanitation practices
- Exceptional customer service
- Guest engagement
- Client relations
- Team collaboration
- Professional appearance
- Strong work ethic
Certification
- AED/CPR Certified
Timeline
Server
First Watch Daytime Cafe
06.2026 - Current
Server Assistant
Wild Dunes
06.2023 - 08.2025
Bachelor of Science - Nursing
College of Charleston
High School Diploma -
Lucy Beckham High School