Lillie Casey
Columbia
Summary
I am a confident, young professional who is motivated to succeed in whatever I do. I consistently demonstrate my excellent work ethic, quality performance, and eagerness to learn in every job I have. I bring an extensive background in customer service, team leadership, and a positive attitude to your team. Throughout my past work and education experience, I have learned how to develop professional relationships with customers to foster loyalty, how to handle conflict amongst teammates, superiors, and customers, and how to develop trust with others in my workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
D's Wings
01.2024 - Current
- Scheduled 4-6 shifts a week, 4-7 hours a shift
- Responsibilities include: maximizing profit through effective upselling and sales strategies, promoting longstanding relationships with customers, collaborating with kitchen staff to ensure timely food delivery, training new servers on menu items and service protocols, and maintaining cleanliness and organization of dining area throughout shifts.
Lifeguard Assistant Manager
Capital City Aquatics
05.2025 - 08.2025
- Scheduled 5-7 shifts a week, 6-8 hours a shift
- Responsibilities include: Monitoring pool facilities, maintaining cleanliness and compliance with health regulations, training staff members, resolving complaints quickly and efficiently, and overseeing the daily operations of the pool
Lifeguard
Carolina Pool Management
05.2022 - 07.2024
- Seasonal summer job, scheduled 4-7 shifts a week, 5-6 hours a shift
- Responsibilities include: instructing swim classes for groups of 7-8 children, supervising children and patrons of club, and monitoring chemicals, cleanliness, and rules to maintain a healthy pool environment
Department Associate
Kohl's
10.2023 - 12.2023
- Scheduled 6-7 shifts a week, 7-9 hours a shift
- Responsibilities include: ensuring store organization, managing inventory, administering cash handling, using a POS, and efficiently completing customer checkouts.
Crew Member
Dunkin' Donuts
09.2022 - 05.2023
- Scheduled 4-6 shifts a week, 5-7 hours a shift
- Responsibilities include: delivering exceptional customer service, sanitizing store thoroughly each night, collaborated closely with crew members to enhance teamwork, handling cash through a POS system, and training new crew members on standard operating procedures
Education
Associate in Applied Science - Business Administration
Midlands Technical College
Columbia12.2026
High School Diploma -
White Knoll High School
Red Bank, SC06.2023
Skills
- Professional appearance
- Hospitality service expertise
- Customer service
- Sales techniques
- Team collaboration
- Staff training and development
- Coaching and mentoring
Certification
- CPR/AED
- Lifeguard
Timeline
Lifeguard Assistant Manager
Capital City Aquatics
05.2025 - 08.2025
Server
D's Wings
01.2024 - Current
Department Associate
Kohl's
10.2023 - 12.2023
Crew Member
Dunkin' Donuts
09.2022 - 05.2023
Lifeguard
Carolina Pool Management
05.2022 - 07.2024
Associate in Applied Science - Business Administration
Midlands Technical College
High School Diploma -
White Knoll High School