Lilly Dagel
Charleston
Summary
Dependable and adaptable customer service professional with a strong background in hospitality and front desk support. Known for clear communication, efficient multitasking, and attention to detail. Ready to support fast-paced teams with organized, guest-friendly service.
Overview
3
3
years of professional experience
Work History
Receptionist
Pet Paradise
Hilton Head Island, SC
09.2026 - Current
- Greeted clients and processed check-ins, check-outs, and boarding paperwork efficiently.
- Answered high-volume calls and scheduled pet reservations using accurate booking procedures.
- Updated customer and pet records to support smooth front desk operations.
Hostess/Server
Triangle Char And Bar
Charleston, SC
03.2026 - 08.2026
- Supervised setup of banquet food stations and coordinated service to multiple dining areas.
- Answered guest questions, provided menu guidance, and resolved basic concerns with professionalism.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
Hostess/Server
Tbonz
Charleston, SC
10.2025 - 03.2026
- Maintained clean, organized front-of-house areas and restocked service supplies.
- Answered phone calls, provided reservation support, and relayed takeout information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Hostess/Server
Mellow Mushroom
Charleston, SC
11.2023 - 01.2025
- Greeted guests promptly and managed waitlist flow to support smooth dining room operations.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Online Heron Academy
Charleston, SCSkills
- Customer service
- Hospitality expertise
- Effective multitasking
- Efficient collaboration
- Flexible and adaptable
- Team player
- Positive and professional
Timeline
Receptionist
Pet Paradise
09.2026 - Current
Hostess/Server
Triangle Char And Bar
03.2026 - 08.2026
Hostess/Server
Tbonz
10.2025 - 03.2026
Hostess/Server
Mellow Mushroom
11.2023 - 01.2025
High School Diploma -
Online Heron Academy