LILLYANN GILLETT
Hopkins
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Positive and upbeat team player with good communication and time management abilities.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Prisma Health Baptist
Columbia
09.2024 - 01.2026
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Initiated application processes to add patients to assistance programs at bedside and followed through until completion.
- Answered phones promptly in a professional manner.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
Medical Assistant
Lexington Medical Center
Columbia
08.2022 - 09.2024
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Patient communication skills
- Assisted healthcare providers with patient examinations and procedures.
- Prepared examination rooms and ensured equipment cleanliness.
- Educated patients on treatment plans and health maintenance strategies.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Caregiver
Angels Care Home Health
Columbia
05.2019 - 08.2022
- Provided compassionate care to residents in a home health setting.
- Assisted with daily living activities and personal hygiene routines.
- Maintained a clean and safe environment for residents at all times.
- Documented care activities accurately in resident records as required.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Education
CCMA - Medical Assisting
Fortis College
Phoenix, AZHigh School Diploma -
Lower Richland High School
Hopkins, SCSkills
- Phlebotomy
- Vital sign
- EKG
- Patient communication skills
- Learning workplace ethic
- Obtaining vitals
- Medical terminology
- Epic education
- Injections
- Active listening
- Communication
- Computer skills
- Customer service
- Interpersonal skills
- Leadership
- Problem solving
- Creativity
- Adaptability
- Teamwork
Timeline
Patient Access Representative
Prisma Health Baptist
09.2024 - 01.2026
Medical Assistant
Lexington Medical Center
08.2022 - 09.2024
Caregiver
Angels Care Home Health
05.2019 - 08.2022
CCMA - Medical Assisting
Fortis College
High School Diploma -
Lower Richland High School