Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lily McCarthy

Aiken

Summary

Dynamic and adaptable professional with a strong background in customer service. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Proficient in POS systems and Microsoft applications, consistently delivering high-quality service and fostering team collaboration.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Ups Store
Charleston, SC
08.2021 - 06.2023
  • Balanced multiple responsibilities including customer service, sales transactions, shipping preparation, package handling, advanced printing techniques, notary duties, and inventory management.
  • Documenting and processing claims for damaged, late, or lost packages using shipment software.
  • Operating office equipment such as copiers and fax machines, and proficiency in Microsoft Word and Excel as well as Adobe Illustrator.

Front of House Employee

Rodney Scott's Whole Hog BBQ
Charleston, SC
08.2023 - 03.2025
  • Mastered multiple positions such as cashier, runner, busser, expo, and drive-thru.
  • Delivered friendly and helpful customer service, addressing customer concerns with understanding.
  • Trained new employees on service procedures and operational standards, fostering team collaboration.
  • Processed customer orders efficiently using point-of-sale systems.
  • Conducted quality checks on food before serving, ensuring adherence to high standards and safety.

Pet Sitter

Independent Service
Charleston, SC
2021 - 2026
  • Provided daily care for pets, ensuring their health and well-being. Skills included animal handling, attention to detail, and time management.
  • Cultivated strong relationships with clients through effective communication and reliability.

Education

In-progress Undergraduate Biology Degree -

College of Charleston
Charleston, SC

Skills

  • Customer Service
  • Interpersonal skills
  • Adaptability and dependability
  • Communication
  • Attention to detail
  • Proficiency in POS (point of sale) systems, Microsoft, and Adobe programs

Certification

Notary Public for South Carolina

Timeline

Front of House Employee

Rodney Scott's Whole Hog BBQ
08.2023 - 03.2025

Retail Sales Associate

Ups Store
08.2021 - 06.2023

Pet Sitter

Independent Service
2021 - 2026

In-progress Undergraduate Biology Degree -

College of Charleston
Lily McCarthy