Acted as a bridge between students, parents, school staff, and external medical providers (MUSC Primary Care and Psychiatry).
Delivered evidence-based therapeutic services and brief interventions for student emotional or behavioral issues.
Assisted with embedding services directly within schools, using data-driven tools to identify students in need and tracking progress.
Assisted families with navigating complex health systems, special education, insurance requirements, mental health and academic resources.
Provided referrals to outside resources as needed.
Pediatric Medical Social Worker
MUSC
North Charleston
2022.11 - 2025.03
Acted as an advocate for vulnerable populations by connecting them with essential resources within the community.
Provided crisis intervention services during emergency situations.
Collaborated with other healthcare professionals to assess patient needs and create treatment plans for patients and coordinated referrals to other healthcare professionals and community resources as needed.
Monitored patient compliance with prescribed treatments, medications and follow-up appointments.
Initiated contact with local agencies and organizations to ensure patient safety and access to quality healthcare services.
Addressed barriers to care, including transportation, financial issues, and language barriers.
Therapy Social Work Intern
Palmetto Summerville Behavioral Health
Summerville
2021.08 - 2022.05
Conducted initial assessments of clients to determine presenting issues and develop treatment plans.
Maintained accurate records of clinical activity in accordance with HIPAA guidelines.
Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions to assist clients in developing coping skills to better manage symptoms of mental illness or emotional distress and provided crisis intervention services to individuals experiencing acute mental health issues.
Participated in regular case reviews with other clinicians to discuss client progress.
School Social Work Intern
West Seneca West Senior High
West Seneca
2020.09 - 2021.06
Counseled individuals and groups in specific problem areas and identified appropriate community resources and provided referrals for services.
Monitored student progress through regular meetings with faculty members and by reviewing student records.
Assisted in the development of IEPs for students with special needs and served as an advocate for students who are victims of neglect or abuse.
Collaborated with teachers, administrators, parents, and other professionals to develop and implement appropriate interventions for students facing social or academic difficulties.
Patient Access Service Representative
Synergy Bariatrics - Erie County Medical Center
Amherst
2017.01 - 2020.09
Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records, as well as processing insurance verifications and authorizations to ensure coverage of services.
Handled high volume of incoming calls, providing exceptional customer service to patients and families.
Obtained necessary signatures for privacy laws and consent for treatment.
Provided education on current Bariatric surgical procedures, dietary modifications, eating behavior modifications, lifestyle changes, and insurance prerequisites for bariatric coverage.
ACO REACH/Value-Based Purchasing Supervisor & Nurse Care Manager at Essen Health CareACO REACH/Value-Based Purchasing Supervisor & Nurse Care Manager at Essen Health Care