Linda Goewey
Goose Creek
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Palmetto Moon
08.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization
- Interviewed/ hired associates, and trained these new associates.
Supervisor
Columbia Sportswear
01.2024 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Supervisor
Lidl
10.2017 - 12.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed strong relationships with vendors to ensure timely product delivery and improve stock availability.
- Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
- Implemented inventory management solutions, effectively reducing stockouts and overstocks while maintaining optimal inventory levels.
- Assisted with inventory control with cycle counting.
- Streamlined order processing by implementing efficient systems and procedures within the department.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Head Cashier
Big T's
10.2015 - 12.2018
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Assisted customers by answering questions and fulfilling requests.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Resolved escalated customer disputes with special actions such as discounts.
- Maintained stock to meet expected customer demand.
Education
High School Diploma -
South Carolina Virtual Charter School
Columbia, SC05.2016
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Attention to Detail
- Staff Supervision
- Stock management
- Team Building and Leadership
- Time Management
- Store Organization
Timeline
Supervisor
Columbia Sportswear
01.2024 - 03.2024
Assistant Store Manager
Palmetto Moon
08.2023 - Current
Supervisor
Lidl
10.2017 - 12.2022
Head Cashier
Big T's
10.2015 - 12.2018
High School Diploma -
South Carolina Virtual Charter School
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