Linda Mosley

Serves as a Verifying Official (VO) for the US Army Identification Card office. serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC). Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS). Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness. Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI 36-3026. Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, (i.e., active duty military, retired military, 100% Disabled American Veteran (DAV) and respective dependents and verified contractors. Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries. Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary. Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation. Performs “User Maintenance” on RAPIDS equipment.

• Serves as Brigade S-1 Senior Human Resources Sergeant for the Installation Directorate of Human Resource (DHR) for a forward-deployed contingency Area Support Group in the CENTCOM AOR comprised of 22 tenant units and over 2,400 Service Members, DA Civilians, and Contractors
• Provides support to Operations Enduring Freedom (Spartan Shield), Freedom's Sentinel, and Inherent Resolve
• Provides personnel service at the installation level, maintains and updates personnel reports, oversees strength management and coordinates for replacements, monitors units rotations within the ASG-QA AOR
• Responsible for official mail budget and equipment in excess of $500,000; responsible for the training, health, morale, and welfare of two Noncommissioned Officers.

• Served as the NCO IC for the Plans, Operations, Policy and Programs Division in the USARCENT G 1
• Assisted in overnight of the execution of strategic-level Title 10 planning, development and coordination of current and long-term operational HR policies and programs for more than 30,000 military and civilian personnel in the CENTCOM AOR and CONUS
• Responsible for setting quality of life conditions that enable mission accomplishment while ensuring the moral, health and welfare of three assigned NCOs, DA Civilians, DoD Contractor and their family members
• Ensured the G 1 Directorate accomplishes the HR mission by providing HR policy and guidance through direct communication with POPP Division
• Served as the NCO IC for the Manpower Division (MPD) in USARCENT G 1, served as the primary enlisted strength management and reporting of over 900 Non-Commissioned Officers
• Assisted in the management and reporting of over 700 Officers and Warrant Officers
• Monitors gains and losses by maintaining and distributing the Soldier Manning Report monthly
• Oversaw the forward units' Battlefield Promotions allocations
• Provided guidance to leadership on critical enlisted vacancies, utilizes a multitude of Human Resources Systems to accurate account for all personnel
• Served as alternate DTS Approving Official and maintains the G 1 awards and training trackers.

• Served as the Defense Eligibility and Enrollment Reporting System (DEERS) Project and Soldier Programs Branch (SPB) NCOIC
• Responsible for the analysis and maintenance of records in DEERS
• Provided DEERS customer support for Army DEERS recipients
• Assisted applicants and users by analyzing problems and making corrections as required.