Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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LINDSAY JOHNSON

Branch Team Leader
Hardeeville

Summary

Over 18 years of progressive sales and retail experience including store management, bank management, inventory, and cash management. Self-directed and self-motivated team player, who multi-tasks and works independently. Reliable associate with strengths in inventory management, and training.

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

20
20
years of professional experience

Work History

Bluffton Team Leader

Coastal States Bank
02.2017 - Current
  • Open and Close branch, making sure everything is safe and secure.
  • Opening and closing account.
  • Growing branches deposits and loan production.
  • Making sales call and working in the community.
  • Developing business relationships by identifying and satisfying customers needs with the selection of appropriate products and services.
  • Monitor and ensure compliance with all banking regulations, polices, and procedures.
  • Handle in person, over the phone and email customers inquires with issues regarding bank accounts, loans, fees, fraud and balances discrepancies.
  • Process wire request for both Domestic and International.
  • Oversees all aspects of operations including training and supervision of teller staff.
  • Report and audit branch documentation and ensured compliance of the branch.

Part Time Senior Sales

Nine West
06.2014 - Current
  • Opens and closes the store, processes all in store and on-line sales transactions.

Senior Key holder

The Cosmetics Company Store, an Estée Lauder Company
10.2007 - 01.2018
  • Assist with internal and external inquiries and complaints in person and via telephone.
  • Open and close the store, which includes counting cash drawers and deposits.
  • Assist customers with selecting products, that best suits their personal needs and confidence
  • Actively listens to their concerns and provides the appropriate feedback.
  • Educates customers on products and offers and opinions.
  • Communicates information to customers about product quality, and value.
  • Offer exceptional customer service to differentiate and promote the company’s brands.
  • Balances the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Maintains visually appealing and effective displays for the entire store.
  • Replenish products on the floor to guarantee product availability and promote customer satisfaction.
  • Built and maintained effective relationships with colleagues and upper management.
  • Process shipments and maintain organized stock shelves.
  • Assists with annual inventory, counting over ??
  • Pieces of one of the largest brands and assist colleagues with counting their sections.
  • Processes all sales transactions accurately and in a timely manner to the customers’ satisfaction.

Front End Supervisor

Ross Department Store
07.2005 - 09.2007
  • Opened and closed the store, processed all sales transactions.
  • Trained new employees on customer service policies and standards.
  • Verified that, all merchandising standards were maintained daily.

Education

High School -

Jasper County High
Ridgeland, SC
01.2005

Skills

    Experienced in Excel, Word, and PowerPoint

Accomplishments

    A 2024 graduate of The South Carolina Bankers Association

Timeline

Bluffton Team Leader

Coastal States Bank
02.2017 - Current

Part Time Senior Sales

Nine West
06.2014 - Current

Senior Key holder

The Cosmetics Company Store, an Estée Lauder Company
10.2007 - 01.2018

Front End Supervisor

Ross Department Store
07.2005 - 09.2007

High School -

Jasper County High

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LINDSAY JOHNSONBranch Team Leader