Lindsey Ruble
Charleston
Summary
Dynamic Office Manager with extensive experience at the Medical University of South Carolina, excelling in clinic scheduling and healthcare operations. Proven track record in managing complex surgery coordination and enhancing referral management processes. A skilled communicator dedicated to optimizing office administration and delivering exceptional customer service in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Physician Administrative Coordinator/Office Manager
Medical University of South Carolina
Charleston
07.2017 - Current
- Division of Vascular Surgery
- Manage daily operations: 9 physicians and 5 nurse practitioners; personal calendars, clinic schedules, template management, process all incoming referrals, triage calls, and route them through Epic to nursing staff, surgery scheduling, appointment scheduling, adding transcribed orders, sending medical records, faxing/electronic faxing through Right Fax, image management through Life Image, and scanning documents through Solarity.
- Manager Responsibilities: Recruitment, procurement, new hire training, manage CME credit updates for attendings, organize faculty meetings, organize conferences/guest speakers, update CVs in Interfolio, organize Teams, Webex and Zoom meetings, Our Day timekeeping, management of call schedule within department and Simon Web, Order office supplies through Work Day/Our Day, Assist with marketing.
- Software: Microsoft Word/Excel/Publisher/PowerPoint/Outlook, Microsoft Office/Teams, Skype, Zoom, Webex, Life Image, Solarity, Our Day, QGenda, EMR: EPIC.
Physician Administrative Coordinator/Office Manager
Carolina Eyecare Physicians
Mt. Pleasant
04.2012 - 07.2017
- Manage daily operations for up to 4 physician and 7 employees, post charges, post payments, AR/Collections, surgery scheduling, manage the doctor’s clinic and personal schedule, organize staff meeting/lunches.
- Fill in when necessary: Check in/check out, insurance verification, answer multi phone lines, schedule office visits, send medical records, correspondence with other offices regarding referrals, filing, faxing.
- Software: Allscripts Pro PM system, Misys PM System, Integrity EMR system, Microsoft Word/Excel/Publisher/PowerPoint.
Medical Front Office
Seaside Pediatrics
Mt. Pleasant
08.2011 - 04.2012
- Check in/check out, answering multi phone lines, scheduling, insurance verification, posting payments, inputting charges, collecting co-pays, filing, faxing, maintaining records for 4 doctors, assisting medical assistants with clinical procedures.
- Software: Misys/Compusystems Computer System. Microsoft Word/Excel/Publisher/PowerPoint.
Medical Front Office
Gastroenterology Group
Maitland
01.2008 - 09.2008
- Maintained patient records for two doctors, filing, faxing, answering multi phone lines, scheduling patients, insurance verification, assisting nurses with paperwork and other tasks, correspondence with local hospitals, imaging centers, and lab facilities.
- Completed HIPAA training seminar.
- Software: Misys Computer system. Microsoft Word/Excel/Publisher/PowerPoint.
Administrative Assistant
East Coast Believers Church
Casselberry
06.2006 - 10.2007
- Personal assistant to Senior Pastor; filing, faxing, answering multi phone lines, data entry, mass mail outs, scheduling appointments, taking minutes, planning events.
- MS Word, Excel, Outlook, Publisher.
Education
Associate’s Degree - Business Administration
Emmanuel University
Franklin Springs, GASkills
- Medical Office Management
- Microsoft Office
- surgery coordination
- office administration
- time management
- Healthcare ethics
- Medical records management
- Health administration
- referral management
- customer service
- healthcare operations
- Excellent communicator
Timeline
Physician Administrative Coordinator/Office Manager
Medical University of South Carolina
07.2017 - Current
Physician Administrative Coordinator/Office Manager
Carolina Eyecare Physicians
04.2012 - 07.2017
Medical Front Office
Seaside Pediatrics
08.2011 - 04.2012
Medical Front Office
Gastroenterology Group
01.2008 - 09.2008
Administrative Assistant
East Coast Believers Church
06.2006 - 10.2007
Associate’s Degree - Business Administration
Emmanuel University
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