Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Risk Management
Three Rivers Midlands
12.2021 - 08.2024
Reviewed contracts to ensure appropriate allocation of risks between parties, protecting the company''s interests in negotiations.
Enhanced risk mitigation strategies through continuous monitoring and assessment of potential threats.
Conducted thorough due diligence on potential acquisitions or partnerships, mitigating any unforeseen risks associated with these transactions.
Optimized insurance coverage by negotiating favorable terms with brokers, reducing premium costs without compromising protection levels.
Influenced strategic decisions by providing timely insights into emerging risks and opportunities based on market trends analysis.
Ensured compliance with regulatory requirements by conducting regular audits and implementing necessary corrective actions.
Maintained open lines of communication with regulators, ensuring ongoing alignment with evolving compliance requirements.
Continuously monitored the effectiveness of risk management practices, adjusting strategies as needed to address changing business needs and external factors.
Developed and delivered risk management training programs to improve staff knowledge and awareness of best practices.
Managed a team of risk professionals, providing guidance and support in their daily activities.
QIDP/ Residential Manager
Calhoun County of Disabilities and Special Needs Board
12.2016 - 11.2021
Supervise 22 Employees, 2 Nurses and Manage 2 Residential ICF Homes
Ensure compliance with all active treatment regulations in providing services
Coordinate efforts of the interdisciplinary team and program staff to ensure that each individual is receiving optimum services which meet their needs
Develop, implement, review, and document individuals program plans
Coordinate all admissions, transfers, and discharge from the homes
Conduct staff trainings and plan daily staffing schedules
Participate / Chair required committee meetings
Maintain cost within the yearly allotted financial budget.
Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
Program Manager
High Ways Services, Inc
01.2015 - 09.2016
Conducts interdisciplinary team meetings with Therapist monthly
Therapist will make recommendations pertaining to services
Make sure it's clear of all billing components per SC Medicaid guidelines
Meet with CSS staff quarterly/ Update the team on State, Local and Federal Guidelines
Supervise personnel files, consumer files and perform monthly audits to ensure all files are per CARF regulations
Marketing within the community to build a rapport with the schools, churches, families and state agencies in the County/Region
Hire/Termination.
Supervisor
Babcock Center
01.2012 - 01.2015
Supervise and coordinate all facility programming needs of the clients with special needs and disabilities
Ensured client's needs are met in gaining maximum potential and independence while participating in community life
Monitors the House Managers and DSP staff to ensure compliance of all SCDDSN licensing and programmatic regulations
Responsible for interviewing, screening, and recommending staff for hires to the Residential Director
Authorizes leave time, monitors/evaluates job performance of the House Managers and DSP staff
Conducts monthly meetings and approves staff schedules prior to implementation to ensure that adequate staffing is available to work and meet client needs daily.
Program Coordinator
Department of Health and Human Services
01.2003 - 01.2011
Verify and process Medicaid Managed Care Enrollment/ Disenrollment forms submitted by Medicaid recipients and Managed Care Provider contact person for the state of SC.
Department of Health and Human Services
01.2007 - 01.2009
Access MMIS / MEDS recipient records to verify or retrieve missing data needed for enrollment
Correspond with recipient and providers to confirm status of enrollments CMS -Centers for Medicare & Medicaid Services contact person for the state of SC.
Program Information Coordinator
Department of Social Services
01.1997 - 01.2003
Determined Medicaid eligibility for children in Foster Care program
Conducted report comparisons on the CAPPS system in order to issue provider payments
Recouped funds for the Agency
Corrected discrepancies in the Health and Human Services billing report
Visited the local county offices to assist in developing solutions to specific problems through consultation, training, and technical assistance.
Education
Master of Human Resources Development - Human Resources Development
Morris College
10.2010
Master of Health Administration - Health Administration
Webster University
10.2007
Skills
Operational risk management
Enterprise risk management
Health and Safety Management
Compliance Monitoring
Incident Response
Audit management
Legal Compliance
Environmental Risk Management
Certification
Lean Six Sigma White Belt, Certificate of Completion
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Director of Risk Management
Three Rivers Midlands
12.2021 - 08.2024
QIDP/ Residential Manager
Calhoun County of Disabilities and Special Needs Board
12.2016 - 11.2021
Program Manager
High Ways Services, Inc
01.2015 - 09.2016
Supervisor
Babcock Center
01.2012 - 01.2015
Department of Health and Human Services
01.2007 - 01.2009
Program Coordinator
Department of Health and Human Services
01.2003 - 01.2011
Program Information Coordinator
Department of Social Services
01.1997 - 01.2003
Master of Human Resources Development - Human Resources Development
Morris College
Master of Health Administration - Health Administration