Lisa Basham
Rock Hill
Summary
Dynamic leader with a proven track record at Movement Mortgage, enhancing operational efficiency and driving strategic initiatives. Skilled in effective team leadership and stakeholder communication, I successfully led cross-functional teams to optimize processes, resulting in significant productivity gains and improved client satisfaction. Committed to fostering collaboration and innovation in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Vice President, Innovation Team
Movement Mortgage
08.2014 - 10.2025
- Led strategic initiatives to enhance operational efficiency across multiple departments.
- Collaborated with executive team to define company vision and long-term objectives.
- Fostered relationships with key stakeholders to promote collaboration and alignment on business goals.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Identified opportunities to improve business process flows and productivity.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
Mortgage Loan Officer
Monarch Mortgage
05.2013 - 08.2014
- Evaluated borrower financial profiles to determine loan eligibility and risk assessment
- Provided exceptional customer service, guiding clients through mortgage application process
- Collaborated with underwriting teams to expedite loan approvals and address issues
- Developed and maintained relationships with real estate agents to generate referral business
Vice President, Operations
Movement Mortgage
06.2009 - 04.2013
- Streamlined operational processes to enhance efficiency and reduce turnaround times.
- Led cross-functional teams in implementing strategic initiatives for improved service delivery.
- Developed training programs to elevate team performance and operational knowledge.
- Analyzed performance metrics to identify areas for process optimization and cost reduction.
- Collaborated with executive leadership to align operational goals with overall business strategy.
Education
High School Diploma -
Perry Hall Senior High
Baltimore MdSkills
- Effective team leadership
- Collaborative decision-making
- Critical thinking for problem-solving
- Comprehensive documentation skills
- Operational efficiency enhancement
- Effective stakeholder communication
Certification
Lean Six Sigma Green Belt
Timeline
Vice President, Innovation Team
Movement Mortgage
08.2014 - 10.2025
Mortgage Loan Officer
Monarch Mortgage
05.2013 - 08.2014
Vice President, Operations
Movement Mortgage
06.2009 - 04.2013
High School Diploma -
Perry Hall Senior High