Lisa Love
Rock Hill
Summary
Resourceful Installation Coordinator known for high productivity and efficient task completion. Specialize in project management, logistics coordination, and customer service excellence. Excel in teamwork, problem-solving, and adaptability ensuring seamless operations and client satisfaction.
Overview
13
13
years of professional experience
Work History
Plumbing Installation Coordinator
Morris Jenkins
Charlotte
07.2015 - 07.2026
- Coordinated installation schedules with team members and clients for timely service delivery.
- Communicated effectively with clients to address questions and concerns regarding installations.
- Managed inventory of installation materials to ensure availability for upcoming projects.
- Assisted in training new staff on installation processes and customer service standards.
- Documented customer feedback to improve service quality and installation practices.
- Collaborated with other departments such as Engineering and Quality Control to resolve any issues that arose during installations.
- Monitored progress of installations to ensure they stayed on schedule and within budget.
- Ensured all necessary resources were available for successful installations, including personnel, materials, tools, and equipment.
- Identified areas where procedures could be improved or streamlined based on feedback from customers or colleagues.
- Coordinated permit applications with local government agencies for compliance.
- Reviewed project plans to ensure adherence to regulatory requirements.
- Managed communication between stakeholders and regulatory bodies during permitting process.
- Prepared documentation for environmental assessments and impact studies.
- Updated tracking systems for ongoing permit applications and approvals.
- Supported project managers by providing timely permit status updates.
- Obtained building permits and required public approval to begin land development.
- Coordinated with contractors, engineers, and other stakeholders involved in the permitting process.
- Monitored changes in relevant laws and regulations that may affect the permitting process.
- Analyzed data related to permit approvals or denials to identify areas for improvement.
- Provided guidance on best practices for obtaining necessary permits in a timely manner.
- Assisted with permit applications for new construction projects.
- Maintained accurate records of all permits issued including expiration dates and fees paid.
- Processed payments associated with permit applications and renewals.
- Drafted letters requesting additional information from applicants when needed.
- Submitted required documents to local authorities for approval of proposed projects.
- Identified potential risks associated with certain projects based on local rules or restrictions.
- Advised clients on the most efficient way to obtain required permits within budget constraints.
- Responded to inquiries from contractors or developers regarding permit-related matters.
- Prepared reports on permit status and progress for management review.
- Researched applicable zoning ordinances and building codes to determine project requirements.
- Reviewed and updated existing permits to ensure compliance with local regulations.
- Verified application data and account information against legal documentation to determine accuracy and integrity.
- Assembled photographs with printed license information to produce completed documents.
- Updated municipal codes and city charter documents.
- Prepared lists of overdue accounts, license suspensions and issuances.
HVAC Installation Coordinator
Morris Jenkins
Charlotte
07.2013 - 07.2026
- Coordinated permit applications with local government agencies for compliance.
- Reviewed project plans to ensure adherence to regulatory requirements.
- Managed communication between stakeholders and regulatory bodies during permitting process.
- Supported project managers by providing timely permit status updates.
- Analyzed data related to permit approvals or denials to identify areas for improvement.
- Coordinated with contractors, engineers, and other stakeholders involved in the permitting process.
- Provided guidance on best practices for obtaining necessary permits in a timely manner.
- Maintained accurate records of all permits issued including expiration dates and fees paid.
- Client communication
- Customer relationship management
Education
Independence High School
Charlotte, North CarolinaSkills
- Permit coordination
- Project management
- Regulatory compliance
- Client communication
- Customer relationship management
- Compliance review
- Installation scheduling
Affiliations
- I am a very active outdoors person. Camping, fishing and hunting are all passions of mine. I have 5 lovely grandchildren who keep me on my toes with numerous activities and family time.
References
References available upon request.
Timeline
Plumbing Installation Coordinator
Morris Jenkins
07.2015 - 07.2026
HVAC Installation Coordinator
Morris Jenkins
07.2013 - 07.2026
Independence High School