Summary
Work History
Education
Skills
Interests
Timeline
Generic

Liz DiPenti

Summerville

Summary

Dynamic Tour Guide at Flagler's Legacy, skilled in public speaking and effective storytelling. Enhanced visitor engagement through personalized tours and captivating presentations on local history. Fostered strong guest relationships, leading to increased customer satisfaction and memorable experiences. Utilized humor and wit to create a welcoming atmosphere for diverse audiences.

Work History

Tour Guide

Flagler's Legacy
Saint Augustine, FL
08.2025 - Current
  • Conducted engaging historical tours, enhancing visitor understanding of local heritage.
  • Developed informative presentations on site history and architecture for diverse audiences.
  • Responded to guest inquiries promptly, providing accurate information and personalized assistance.
  • Adapted tour content based on audience feedback, improving overall satisfaction and engagement levels.
  • Utilized storytelling techniques to connect visitors emotionally with historical narratives and landmarks.
  • Built personal relationships with guests to promote positive experiences.
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.

Education

Bachelor of Science -

Bachelor of Science - Coastal Environmental Science

Flagler College
Saint Augustine, FL
05-2029

Skills

  • Public speaking
  • Presentation skills
  • Local history
  • Exceptional communication
  • Humor and wit
  • Customer engagement

Interests

  • Dancing
  • Pilates
  • Outdoor Recreation
  • Gardening
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Hiking

Timeline

Tour Guide

Flagler's Legacy
08.2025 - Current

Bachelor of Science -

Bachelor of Science - Coastal Environmental Science

Flagler College
Liz DiPenti