Elizabeth Durand
Daniel Island
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Senior Care Manager
Barron Care Management
06.2023 - Current
- Developed and implemented comprehensive care plans tailored to individual client needs.
- Monitored patient progress and adjusted care strategies based on evolving health conditions.
- Patient advocate
Technical Expert/Genius
Apple Inc, Roosevelt Field
01.2017 - 10.2019
- Diagnose and repair customer devices in a timely manner
- Offer all options: trade up, services, business - All in On Apple
- Excel at repair, customer service and customer relationships
Technical Specialist
Apple Inc, Roosevelt Field
01.2016 - 01.2017
- Diagnosed hardware and software issues, providing tailored solutions to improve user experience and device functionality.
Specialist
Apple Inc, Roosevelt Field
09.2015 - 01.2016
Committee Member for Child Life Development
Winthrop Hospital
01.2009 - 04.2013
- Conduct post-event evaluations to determine how future events could be improved
- Coordinated and hosted Yuletide Ball
Education
Bachelor of Arts - Business Administration
Adelphi University
Garden City New York 05-1990
Skills
- Compassion and empathy
- Care planning
- Professionalism
- Elderly care expertise
- Time management abilities
- Adaptability
Timeline
Senior Care Manager
Barron Care Management
06.2023 - Current
Technical Expert/Genius
Apple Inc, Roosevelt Field
01.2017 - 10.2019
Technical Specialist
Apple Inc, Roosevelt Field
01.2016 - 01.2017
Specialist
Apple Inc, Roosevelt Field
09.2015 - 01.2016
Committee Member for Child Life Development
Winthrop Hospital
01.2009 - 04.2013
Bachelor of Arts - Business Administration
Adelphi University
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