Summary
Overview
Work History
Education
Skills
Timeline
Generic

Long Do

Greenville

Summary

Former Amazon DSP Dispatch/Manager, Boeing Manufacturing Team Lead and Restaurant Owner, bringing strong expertise in managing teams and optimizing operations to achieve high-performance results.

Overview

7
7
years of professional experience

Work History

Restaurant Owner

Pho Galaxy
Madison
02.2024 - 06.2025
  • Founded and operated profitable restaurant, overseeing daily operations, staffing, payroll, inventory, and customer service.
  • Hired, trained, and developed team of employees, reducing turnover while enhancing service quality.
  • Maintained compliance with health regulations and safety standards consistently.
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .

Manufacturing Team Leader

Boeing Company
Renton
02.2022 - 02.2024
  • Supervised daily production activities and ensured adherence to quality standards.
  • Trained new team members on safety protocols and operational procedures.
  • Coordinated workflow between different manufacturing stations for efficiency.
  • Implemented lean manufacturing principles to streamline production processes.
  • Ensured compliance with safety regulations and quality standards.

Dispatcher/Manager

Amazon DSPs at DSE5
Renton
01.2018 - 02.2022
  • Directed daily delivery operations for a team of drivers, ensuring on-time performance and adherence to Amazon’s safety standards.
  • Recruited, trained, and coached drivers, fostering a culture of accountability and performance.
  • Oversaw compliance with DOT regulations, vehicle maintenance, and operational audits.
  • Managed communication between drivers and customers to resolve delivery issues promptly.
  • Managed accounting, payroll, and financial reporting activities.

Education

BBA - Accounting

Temple University
Philadelphia, PA
12-2017

Skills

  • Team leadership and training
  • Business management and P&L oversight
  • Logistics and operations
  • Safety compliance
  • Process improvement
  • Talent acquisition and retention
  • Customer service excellence

Timeline

Restaurant Owner

Pho Galaxy
02.2024 - 06.2025

Manufacturing Team Leader

Boeing Company
02.2022 - 02.2024

Dispatcher/Manager

Amazon DSPs at DSE5
01.2018 - 02.2022

BBA - Accounting

Temple University

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