Loren Forrester
Greer
Summary
Dynamic Senior Service Technician with extensive experience at WO Blackstone Mechanical Contractors, excelling in HVAC maintenance and system diagnostics. Proven track record in delivering exceptional customer service while effectively troubleshooting complex electrical issues. Adept at managing parts inventory and maintaining technical documentation, ensuring optimal equipment performance and client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Service Technician
WO Blackstone Mechanical Contractors
Columbia
08.2019 - 05.2025
- Performed maintenance, diagnostics, and repairs on all major brands of commercial HVAC equipment.
- Provided quotes on services and parts for repairs.
- Coordinating with engineers on new equipment start-up procedures.
- Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Responded to customer inquiries and complaints, providing timely and effective solutions to HVAC issues.
- Troubleshot complex control circuits involving relays, transformers and switches.
- Read technical manuals and schematics to understanding specific configurations.
- Updated and maintained service records and documentation for all HVAC maintenance and repair activities.
Senior Service Technician
Miller HVAC Service
Greer
03.2017 - 08.2019
- Followed work orders, technical drawings, and procedures in delivering scheduled maintenance and service with minimal downtime.
- Supervised and supported technicians in equipment maintenance, installation, and repair.
- Accurately read, understood, and carried out written instructions.
- Provided outstanding customer service with small and large accounts.
- Used schematic diagrams and blueprints to plan work.
Senior Service Technician
Advanced Mechanical Solutions
Greenville
01.2015 - 03.2017
- Maintained and serviced large-tonnage HVAC equipment, including replacing parts and complete change-outs.
- Responsible for site surveys.
- Serviced and cleaned plate heat exchangers and pumps.
- Serviced and maintained air dryers.
- Minimized risks in incidents by strictly adhering to safety rules and codes.
Education
Associate of Science - HVAC Installation And Repair
Greenville Technical College
Greenville, SC12-2004
Skills
- HVAC maintenance
- System diagnostics
- Electrical troubleshooting
- Customer service
- Parts inventory
- Equipment installation
- Technical documentation
- Effective communication
Certification
- EPA section 608 Universal
- OSHA Arc Flash and Electrical Safety Training
References
References available upon request.
Timeline
Senior Service Technician
WO Blackstone Mechanical Contractors
08.2019 - 05.2025
Senior Service Technician
Miller HVAC Service
03.2017 - 08.2019
Senior Service Technician
Advanced Mechanical Solutions
01.2015 - 03.2017
Associate of Science - HVAC Installation And Repair
Greenville Technical College
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