Lucas DelAguila
Summerville
Summary
Efficient professional with 5+ years of experience and proven knowledge of customer service, and management. Aiming to leverage my interpersonal skills and dedicated work ethic to add value to your team.
Overview
4
4
years of professional experience
Work History
Customer service and Sales Representative II
SiteOne Landscape Supply
04.2023 - Current
- Demonstrate exceptional customer service to all SiteOne customers
- Cultivate and manage strong relationships with customers
- Assist customers with their questions and needs, either in person, via the phone or through online ordering
- Pull and prepare inventory orders for customer pick up or delivery
- Proactively identify and capitalize on opportunities to grow sales with current and potential customers through sales leads
- Fluency in taking orders through UE. Including entering and copying orders from bid center, and an extensive amount of irrigation and lighting part numbers memorized. (over 100)
- Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Driver I (Non CDL)
SiteOne Landscape Supply
06.2022 - 04.2023
- Operated cab-over flatbed truck and forklifts, safely, in a timely manor
- Demonstrate exceptional customer service to all SiteOne customers
- Cultivate and manage strong relationships with customers
- Assist customers with their questions and needs, behind the counter, and at the job site
- Pull and prepare inventory for pick up and delivery orders
- Assist with other branch responsibilities as needed
Store Manager
Contemporary Music Center
02.2021 - 05.2022
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and concerns
- Examine merchandise to ensure that it is correctly priced, displayed, and that it functions as advertised
- Performed opening and closing responsibilities, having received the trust and confidence of the store owner for quality work and attention to detail
Education
Honors Graduate Audio Engineering -
THE REC W
Chillicothe, OH04.2019
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
References
References Available upon Request
Timeline
Customer service and Sales Representative II
SiteOne Landscape Supply
04.2023 - Current
Driver I (Non CDL)
SiteOne Landscape Supply
06.2022 - 04.2023
Store Manager
Contemporary Music Center
02.2021 - 05.2022
Honors Graduate Audio Engineering -
THE REC W
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