Summary
Overview
Work History
Education
Skills
References
Timeline
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Lucia Williams

Fort Mill

Summary

Driven and adaptable professional with a background in biological sciences, and hands-on leadership experience. Proven ability to manage teams, connect with diverse individuals, and thrive in dynamic, fast-paced environments. Strong interpersonal skills, work ethic, and a genuine passion for helping others. I am quick to learn, eager to grow, and ready to contribute to sales success.

Overview

5
5
years of professional experience

Work History

Caregiver

Cheeri Home Inc.
Fort Mill
11.2024 - Current
  • Contributed to case reviews of client status and progress.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Maintained detailed records of services performed on clients.
  • Fostered trust-centric relationships with family while administering compassionate, structured care for child with autism.
  • Adapted behavioral strategies in real time, reflecting a solution-oriented mindset.
  • Applied emotional intelligence and active listening in high-stakes, emotionally sensitive environments.

Team Leader

Sully's Steamers
Clemson
06.2020 - 10.2023
  • Contributed to regular meetings with senior leadership to present updates on team progress.
  • Facilitated implementation of advanced technologies to optimize team productivity and service delivery.
  • Recognized customer needs swiftly and effectively.
  • Directed resource distribution to achieve project delivery on schedule and within budget parameters.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Established relationships with key clients, while maintaining existing customer base.

Education

Bachelor of Arts - Biological Sciences

Clemson University
Clemson, SC
08-2023

Skills

  • Case management
  • Client documentation
  • Results-driven mindset
  • Conflict resolution
  • Product knowledge communication
  • Team collaboration
  • Adaptability in fast-paced environments
  • Microsoft Office Suite

References

References available upon request.

Timeline

Caregiver

Cheeri Home Inc.
11.2024 - Current

Team Leader

Sully's Steamers
06.2020 - 10.2023

Bachelor of Arts - Biological Sciences

Clemson University

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Lucia Williams