Luis Zuniga

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• My longest job I’ve stayed, 2 years
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Promoted a positive work environment through open communication and constructive feedback.

Kept employees operating productively and working on task to meet business and customer needs.

Oversaw scheduling, maintained inventory records, and performed register audits efficiently.

My first job was at a restaurant, where I started at 14 years old. I held multiple roles, including busboy, host, and partial server, but my primary responsibility was as a cook. In this role, I prepared and served customer orders while also ensuring that waitstaff received their food promptly. Over nearly two years, I developed a strong work ethic, improved my teamwork and multitasking abilities, and gained valuable skills that have helped me become a more effective and professional employee.