Rhonda Fincher
Rock Hill
Summary
Detail-oriented Housekeeper experienced in deep cleaning and sanitation techniques. Enhanced client satisfaction through effective communication and maintained organized workspaces. Industrious Administrative Team Member demonstrated strong organizational and time management skills, increasing office efficiency and supporting team productivity with proficient clerical support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housekeeper
Above Average Cleaning Services
Rock Hill
02.2023 - Current
- Maintained cleanliness of residential areas according to client preferences.
- Organized and sanitized kitchens, bathrooms, and living spaces efficiently.
- Utilized cleaning supplies and equipment to ensure effective sanitation.
- Collaborated with team members to streamline cleaning processes.
- Vacuumed floors and dusted furniture to maintain professional appearance.
- Engaged positively with clients and guests during daily duties.
- Swept, mopped, and scrubbed building floors for comprehensive cleanliness.
- Executed deep-cleaning techniques upon request for targeted sanitation.
Residential House Cleaner
Mom's Helping Hands
Rock Hill
08.2018 - 02.2023
- Organized cleaning supplies and equipment to enhance workflow efficiency.
- Managed time effectively to complete multiple cleaning assignments daily.
- Sanitized bathrooms including toilets, showers, tubs, sinks, and countertops.
- Scrubbed kitchen counters, cabinets, and backsplashes to ensure cleanliness.
- Dusted furniture, fixtures, window sills, baseboards, and other surfaces thoroughly.
- Cleaned interior windows and wiped down blinds for a polished appearance.
- Employed deep-cleaning techniques on areas requiring additional sanitation.
- Communicated with clients to assess specific cleaning needs and preferences.
Office Assistant
Affinity Property Management
Lake Wylie
03.2014 - 05.2018
- Coordinated office communications and scheduled meetings for property management team.
- Managed tenant inquiries and resolved issues promptly and professionally.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained accurate records of lease agreements and property documents.
- Assisted in preparing property listings and marketing materials for new rentals.
- Organized files, ensuring easy access to important documents and information.
- Supported maintenance requests by communicating with vendors and contractors.
- Processed incoming mail and distributed correspondence to appropriate departments.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
Education
GED -
GED Works
Online GED Program03-2016
Skills
- Cleaning techniques
- Time management
- Supply inventory
- Client communication
- Team collaboration
- Workplace sanitation
- Attention to detail
- Organizational skills
- Customer service
- Problem solving
- Goal setting
- Process improvement
- Bed making proficiency
- Deep cleaning expertise
- Product knowledge
- Multitasking and organization
- Commercial and residential cleaning
Certification
- DHEC certified
- Serv Safe certified
References
References available upon request.
Extracurricular activities
- Volunteer at Pilgrims Inn
- Volunteer with Compassion Corner Ministries
- Church attendant at New Life Worship Assembly
Timeline
Housekeeper
Above Average Cleaning Services
02.2023 - Current
Residential House Cleaner
Mom's Helping Hands
08.2018 - 02.2023
Office Assistant
Affinity Property Management
03.2014 - 05.2018
GED -
GED Works