Dynamic Child Care Provider with extensive experience at Sunflower Daycare, skilled in recreation planning and positive reinforcement. Successfully enhanced children's emotional and social development through engaging activities and effective communication with parents. Committed to maintaining healthy environments and ensuring child safety, while fostering a love for learning and personal growth.
Overview
17
17
years of professional experience
Work History
Child Care Provider
Sunflower Daycare
02.2004 - 04.2006
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Enforced rules and managed behavior through developmentally appropriate discipline.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Introduced children to educational games and activities to boost learning.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Provided emotional support and guidance to children during difficult times.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Developed age-appropriate activities and crafts to engage children.
Assisted in potty training and other daily hygiene activities to support child development.
Encouraged children to develop healthy social and emotional skills.
Read stories, sang songs and facilitated creative play.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Handled daily administrative tasks efficiently to minimize time away from children.
Responded to inquiries from parents and guardians.
Nursery Coordinator
Berkeley Family YMCA
03.2001 - 01.2004
Utilized positive reinforcement techniques to encourage good behavior.
Worked with children to develop good cognitive, physical and language skills.
Liaised with parents and guardians to discuss child progress.
Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Monitored children's activities to verify safety and wellbeing.
Encouraged children's emotional and social development.
Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Provided support and guidance to children in conflict resolution.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Implemented daily routines and activities to stimulate and engage children.
Assisted in potty training and toilet hygiene.
Logged information regarding naps, feedings, and any medications administered.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Cashier Team Lead
SUBWAY®Restaurants
04.1999 - 02.2001
Restocked and organized merchandise in front lanes.
Monitored areas for security issues and safety hazards.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers by answering questions and fulfilling requests.
Processed both cash and card purchases and returns.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Increased customer loyalty and retention.
Quickly and accurately counted drawers at start and end of each shift.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Communicated with customers and team members to solve problems.
Responded promptly to requests for assistance, spills and customer inquiries.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Used POS system to enter orders, process payments and issue receipts.
Customer Service Cashier
Moncks Corner Drycleaners
07.1990 - 09.1993
Counted money in drawers at beginning and end of each shift.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Redeemed coupons to discount purchases.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Resolved customer complaints and maintained clean and tidy checkout area.
Utilized POS system to handle customer cash and credit card transactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Operated cash register to record transactions accurately and efficiently.
Learned duties for various positions and provided backup at key times.
Customer Service Cashier
Moncks Corner Drycleaners
01.1989 - 04.1990
Answered product questions using knowledge of sales and store promotions.
Met customer service goals and exceeded customer expectations.
Performed cash, card, and check transactions to complete customer purchases.
Counted money in drawers at beginning and end of each shift.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.